Senior Director Commercial Banking

Director, Commercial Banking Team

Being a Director, Commercial Banking Team at National Bank means coaching a team of Commercial Account Managers to promote value‑added solutions across the Bank’s various Commercial Banking distribution channels, while also managing a senior portfolio of commercial clients.

You will stand out through your ability to support your team in the field, your business development skills, your influence, your leadership, and your collaborative mindset.

This position reports to the Regional Vice President, Commercial Banking, and covers the Laval and North Shore region.

Responsibilities

• Manage a team of 5 to 8 Account Managers in support of the Regional Vice President, fostering an environment that drives engagement and achievement of objectives; may also include managing a client portfolio.
• Monitor employee performance and support skills development through personalized coaching.
• Optimize the sector’s efficiency, productivity, and profitability by implementing business growth strategies.
• Develop strategies with internal partners to maximize market impact and increase visibility within Commercial Banking.
• Contribute to the development of the annual business plan for the market and oversee its execution.
• Build and maintain long‑term client relationships through various acquisition and retention initiatives.
• Act as a Bank ambassador within the local community and strengthen relationships with key partners.
• Ensure an appropriate balance between risk management and profitability in business development activities.
• Ensure compliance with regulatory requirements and operational procedures.
• Stay informed of market developments and ensure that Commercial Banking products and services evolve to meet client needs and remain competitive.
• Take a proactive approach by identifying new ways of working, promoting continuous improvement, and leveraging new tools.

Team & Environment

Within the Commercial Banking sector, you will be part of a team of professionals supporting commercial clients and surrounded by a strong ecosystem of experts to deliver the most appropriate solutions.

Reporting to the Associate Vice President, the position is based in Laval.

Training programs are built around learning through action, enabling you to master your role. Access to colleagues with diverse expertise enriches professional development.

Prerequisites

• Bachelor’s degree related to the field of activity with 7 years of relevant experience, or a Master’s degree with 5 years of relevant experience.
• Experience in people management and/or coaching.
• Strong experience in commercial credit and business development.
• Solid knowledge of banking systems.
• Strong influencing, leadership, and prioritization skills.
• Autonomy, organizational skills, and change‑management capability.

Languages

French.

Required Skills

• Business Alignment
• Critical Thinking
• Data-Driven Decision-Making
• Decision Making
• Diversity & Inclusion
• Emotional Intelligence
• Innovation Management
• Learning Agility
• Managerial CourageMobilization
• Partner Development
• Resiliency
• Risk Management
• Strategic Vision
• Strategy Execution
• Stress Management

Benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

About the Company

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

Join us!

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