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London Drugs Limited
MarTech and Loyalty Marketing SpecialistLondon Drugs Limited • Richmond, British Columbia, Canada
MarTech and Loyalty Marketing Specialist

MarTech and Loyalty Marketing Specialist

London Drugs Limited • Richmond, British Columbia, Canada
30+ days ago
Salary
CA$27.76 hourly
Job type
  • Full-time
Job description

MarTech and Loyalty Specialist

Location: Richmond BC
Job Type: Full-Time

About Us
London Drugs is one of Canadas most trusted retail brands known for innovation customer care and community involvement. Were looking for a strategic and creative MarTech and Loyalty Specialist to elevate our digital customer experience and loyalty program LDExtras. If youre passionate about CRM UX/UI and digital marketing this is your opportunity to make a meaningful impact.

Job Summary
As a MarTech and Loyalty Specialist youll support the development and optimization of our digital platformsincluding website app and owned technologiesto deliver seamless customer-led experiences. Youll play a key role in enhancing loyalty program communications managing CRM journeys and integrating marketing technologies across our ecosystem.

Key Responsibilities
  • Develop and implement content and templates across ecommerce loyalty pharmacy and app platforms
  • Apply UX/UI best practices to improve customer journeys and digital engagement
  • Conduct quality assurance tests and end-user reviews for website releases
  • Execute loyalty program communications via email SMS and app push notifications
  • Manage CRM-driven campaigns and customer journeys using platforms like Microsoft D365
  • Schedule proof and deploy digital assets across owned platforms
  • Maintain documentation for wireframes brand standards and layouts
  • Collaborate on tech stack integrations (owned and third-party)
  • Advance email automation triggers and segmentation strategies
  • Ensure secure migration and handling of personally identifiable information (PII)
  • Stay current with web technologies including HTML5 XML JSON CSS and JavaScript
Qualifications
  • 3 years of experience in web production digital marketing or graphic design
  • Post-secondary education in Marketing Graphic Arts or related field
  • Strong communication and stakeholder engagement skills
  • Proficiency in HTML CSS and Adobe Creative Suite (or similar)
  • Experience with CRM platforms and customer journey execution
  • Knowledge of Microsoft D365 Marketing (Customer Insights) preferred
  • Familiarity with CASL and SEO best practices GDPR is an asset
  • Portfolio showcasing past work or design materials
Why Join Us
  • Comprehensive medical dental vision and prescription coverage
  • Employee discount and recognition programs
  • Company-matched RRSPs
  • Ongoing training and education opportunities
  • Free confidential counseling through our Employee Family Assistance Program
  • Opportunities to give back through community involvement
Apply now and help us shape the future of digital retail and customer loyalty.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities duties and skills required. Be advised London Drugs DOES NOT use third party recruitment services.

London Drugs may collect use and/or disclose your personal information (including the information in this application) where it is reasonable for establishing managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself do not respond to unsolicited job offers from individuals or e-mail addresses and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website or website you do not trust. Compensation: $27.76 - $36.20 per hour


London Drugs is 100% Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London Drugs 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.

We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing packaging take-back and in-store recycling centres we invest in making our practices more environmentally sound and continue to look for better greener ways to do business.

We believe our employees are our greatest asset and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration allowing you to make a meaningful impact on our customers experiences. Together we celebrate diversity innovation and a shared passion for delivering exceptional service making London Drugs not just a place to work but a place to grow and succeed.



Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Hourly Salary Salary: 27 - 36
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MarTech and Loyalty Marketing Specialist • Richmond, British Columbia, Canada

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