Open Jobs Services Manager, Stores

At Sephora Canada were passionate about finding and sharing beauty in the world. Our constant innovation our ability to see and lead trends and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities in our differences our experiences and in the spirit of our employees.

Job ID: 290047
Store Name/Number: ON-Bramalea City Centre (0860)
Address: 25 Peel Centre Drive Space #640 Brampton ON L6T 3R5 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing open vacancy

As our nextBeauty Services Managerat Sephora you will lead the Beauty Skincare and Fragrance Studio at your store the strategy and execution of 1:1 paid client services including makeup applications and skincare partnership with brand collaborators you will also oversee the planning and delivery of in-store classes and events. A key focus of this role is coaching and developing the Paid-Service Beauty Advisor team to ensure they deliver personalized high-quality experiences for every client. This role reports to the Store Director and leads a team of Beauty Services Leads Coordinators and Advisors.

Whatyoullbe doing as a Beauty Services Manager at Sephora

• Beauty Studio the daily operations at the Beauty Skincareand Fragrance Studio (as applicable). Ensure that the Coordinator Beauty Studioisadequately trained to effectively manage the Studio and drive services on a day-to-day basis.

• Embracing Beauty Advisors areleveragingour technology innovations within services whileassistingclients to provide an elevated in-store experience.

• Client the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuringtheclient check-in process isefficient. While ensuring the management of testers and supplies.

• Event all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.

• Training & the development andcertificationprocess for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.

• Performance Assessment & in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensuretimelyfeedback for improvement is delivered and followedup onas necessary.

• Passionate about act as Manager on Duty within the store. Engage with Beauty Advisors and clientson stage.

Wedlove to hear from you if

• You have a minimum of2-4 years of management experiencein the beauty retail or customer service industryor equivalent internal experience.

• You have a proventrack recordof coaching a team to company expectations and have a passion for training development and education.

• You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

• You have excellent time management skills thatextendto your team and their efficiency.

• Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listedandthatsokay. If you bring relevant experience and a passion for what we do we encourage you to apply. We believegreat talentcomes from all kinds of paths.

Location Availability and Physical Requirements-

• On-site: You willwork at the location specified in the job posting.

• Scheduling: Flexibility is key! We need you to be available during evenings weekends and holidays when our clients are eager to shop and explore.

Physical Requirements:Our stores are a fragrance-filled environment. You must be ableto bend and stretch to stock shelves as well as lift and carry up to 50 pounds.

Sephoras Total Rewards-

• The pay philosophy is to offer competitive market rates considering location internal equity job scope and the skills and experience needed to succeed.

• The it all Just wait until you work at Sephora! Enjoy the product discounts gratis & exclusive brand events.

• The role includes access to Sephoras extended health and life insurance benefits customizable coverage options and paid time off to help you rest and recharge.

• The Education& invest in training and support internal mobility across Canada helping you reach your career goals. Sephora employees alsobenefitfrom LVMH programs and job opportunities.

Join us andbelong tosomething beautiful.

#INDTA

The compensation ranges betweenCAD$54800.00 - CAD$68500.00. In addition you may be eligible for performance-based bonus opportunities a competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1