Talent.com
Finning
Service CoordinatorFinning • Red Deer, AB, CA
Service Coordinator

Service Coordinator

Finning • Red Deer, AB, CA
7 days ago
Job type
  • Full-time
Job description

Description

:

Key Responsibilities

Service Coordination & Administration

  • Create and manage Maintenance Customer Orders (MCOs) and work orders
  • Review and verify service cases for accuracy, completeness, and alignment with scope, budget, and timelines
  • Maintain strong document control and ensure compliance with internal processes and service standards
  • Track and report on job progress from initiation through to completion and invoicing

Process & Workflow Support

  • Maintain real-time updates across systems (e.g., Salesforce, M3, and internal service tools)
  • Support repair execution by coordinating documentation, approvals, and scheduling activities
  • Identify risks, discrepancies, or gaps and escalate appropriately
  • Assist with warranty, billing, and goodwill processes

Internal Collaboration

  • Work closely with planners, supervisors, and internal teams to ensure workflow accuracy and efficiency
  • Participate in internal meetings (pre-, mid-, and post-job) and track action items
  • Support scheduling activities and communicate potential risks to timelines, budgets, or commitments

Job Closure & Billing

  • Ensure all required documentation is complete and accurate prior to invoicing
  • Follow up on outstanding items (labour, reports, third-party invoices, etc.) within defined timelines
  • Assist in preparing work orders for closure and billing

What You Bring

Skills & Abilities

  • Exceptional attention to detail and accuracy
  • Strong computer skills and comfort working in multiple systems (data-entry heavy role)
  • Excellent organizational and time management skills
  • Ability to manage repetitive, process-driven tasks with consistency
  • Strong communication skills for collaborating with internal stakeholders

Experience & Education

  • Post-secondary education in administration, business, or a related field is an asset
  • 2–4 years of experience in administrative, coordination, or support roles
    (entry-level candidates with strong technical aptitude and attention to detail will also be considered)
  • Experience in service, construction, equipment, oil & gas, or similar industries is an asset

Assets

  • Familiarity with work order management, billing, or warranty processes
  • Experience using CRM or ERP systems (e.g., Salesforce)
  • Basic mechanical or technical aptitude

What Success Looks Like

  • High accuracy in documentation and system updates
  • Timely progression and closure of work orders
  • Strong collaboration with internal teams
  • Consistent adherence to processes and service standards

Why Join Us?

  • Valuable experience in service operations and coordination
  • Collaborative, team-oriented environment
  • Opportunity to build strong administrative, systems, and process management skills

If you are highly organized, detail-driven, and comfortable working in a fast-paced, paperwork-heavy environment, we encourage you to apply.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Create a job alert for this search

Service Coordinator • Red Deer, AB, CA

Similar jobs

Supervisor for Food Service Teams

Indian Flame & PizzaRed Deer, AB, CA
Full-time

Manage food service operations as a dedicated Supervisor in a bustling restaurant.Emphasize staff training, quality service, and efficient coordination in a fast-paced atmosphere.Your responsibilit... Show more

 • Promoted

Learning Solutions Coordinator

Red-Deer-Polytechnic-1Red Deer, AB, CA
Full-time

The Learning Solutions Coordinator position coordinates the work of the Learning Solutions Team, which designs and develops relevant programs responsive to identified client and community needs.The... Show more

 • Promoted

Service Advisor

Kaizen Automotive GroupPonoka, AB, CA
Full-time

Full-Time employees enjoy a robust benefits package, including:.Dental & Extended Health Coverage.Employee & Family Assistance Programs.Vehicle Purchase & Service Discounts.Company-Wide Appreciatio... Show more

 • Promoted

Customer Service Associate

Savers | Value VillageRed Deer, AB, CA
Full-time +1

Job Title: Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goo... Show more

 • Promoted

Shift Leader: Elevate Service & Team Performance

StarbucksRed Deer, AB, CA
Full-time

A leading coffeehouse chain in Red Deer is seeking a Shift Supervisor who will assist the store manager in executing store operations during shifts.Responsibilities include modeling customer servic... Show more

 • Promoted

Food Service Supervisor

Denny's RestaurantRed Deer, AB, CA
Full-time

Volunteer Experience · Work Experience · Work & Career.Knowledge of food safety practices.Ability to work in a fast-paced environment.Youth, newcomers, indigenous people are welcome to apply.Superv... Show more

 • Promoted

Transportation Coordinator

Aspire Special Needs Resource CentreRed Deer, AB, CA
Full-time

Primary Duties and Responsibilities.Supervise and participate with interviewing, recruitment, and selection of new transportation staff.Supervise/schedule CDFs as riders and drivers.Conduct transpo... Show more

 • Promoted

Customer-Focused Operations Coordinator

REIC RentalsRed Deer, AB, CA
Full-time

Step into a rewarding role as a Customer-Focused Operations Coordinator at our rental shop.Your passion for logistics and customer care will shine in this dynamic environment.We are looking for an ... Show more

 • Promoted

Machine Control & Survey Coordinator

Border PavingRed Deer, AB, CA
Full-time

For more than 70 years, Border Paving Ltd.From highways and roadways to complex construction projects, our reputation has been built on quality workmanship, safety and strong relationships with our... Show more

 • Promoted

EDI Engagement Coordinator (Permanent Part-Time)

Red-Deer-Polytechnic-1Red Deer, AB, CA
Part-time +1

EDI Engagement Coordinator (Permanent Part-Time).Position Title EDI Engagement Coordinator (Permanent Part-Time).The EDI Engagement Coordinator provides coordination and operational support for eng... Show more

 • Promoted

Dynamic Shift Supervisor Enhancing Customer Service and Teamwork

StarbucksRed Deer, AB, CA
Full-time

Step into the role of Shift Supervisor to lead daily store activities and create a vibrant customer experience.Inspire your team to provide top-notch service and quality products.This leadership po... Show more

 • Promoted

Customer Orders Coordinator at Motion Industries

Genuine Parts CompanyRed Deer, AB, CA
Full-time

Join Motion Industries as a Customer Orders Coordinator, where you will manage customer calls and ensure orders are fulfilled accurately.This role is crucial for maintaining customer satisfaction t... Show more

 • Promoted

General Service Employee - Event Delivery

Westerner ParkRed Deer, AB, CA
Full-time

Ignite a meaningful career at Westerner Park, where boundless opportunities, professional growth, and personal fulfillment await.Westerner Park is seeking a Full-Time General Service Employee to jo... Show more

 • Promoted

Keyholder (FT/PT) — Retail Leadership & Customer Service

ThebargainshopPonoka, AB, CA
Full-time +1

A popular retail chain in Ponoka is seeking a Keyholder to assist the Store Manager in operating the store efficiently.Responsibilities include managing expenses, ensuring profitability, and delive... Show more

 • Promoted

Operations Coordinator

REIC RentalsRed Deer, AB, CA
Full-time

Rental Shop Admin Rockstar Wanted!.Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers!) always feel taken care of? If you're the type who loves jugglin... Show more

 • Promoted

Food Service Support Role in Community Healthcare

ExtendicareRed Deer, AB, CA
Part-time

Join a vibrant healthcare team as a Food Service Support Specialist.Assist in meal preparation and ensure a clean kitchen while contributing to the well-being of community residents.This part-time ... Show more

 • Promoted

Banquets - Coordinator

MoxiesRed Deer, AB, CA
Full-time

We are looking for a talented Event Coordinator to facilitate the coordination of our Events with our Sales and Catering Manager, our Banquet Manager and Events in Chop Steakhouse.As an Event Coord... Show more

 • Promoted

Keyholder (FT/PT) — Retail Leadership & Customer Service

Red Apple Stores IncPonoka, AB, CA
Full-time +1

A leading retail chain in Ponoka, AB, is seeking a Keyholder for both full-time and part-time positions.The role involves assisting the Store Manager with store operations, including managing expen... Show more

 • Promoted

Customer Service Assistant

HrstalentsolutionsRed Deer, AB, CA
Full-time

Entry-Level Customer Support & Service Coordination Role.We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-... Show more

 • Promoted

Remote Benefits Coordinator

American Income Life: AORed Deer, AB, CA
Remote
Full-time

We are a leading provider of union-backed supplemental benefits, supporting over 40,000 unions and associations across North America.For more than six decades, we've focused on delivering long-term... Show more