Check In Coordinator – 6 Month Contract
Location: Delta, British Columbia
Reports to: Operations Supervisor
Job Status: Contract – 6 months
Shifts Available: Monday to Friday – Day shift
“We envision a future where TEN is synonymous with Reliability, Sustainability, and Excellence in the transportation industry.”
Transportation Equipment Network (TEN) is proud North American leader in transportation equipment and solutions. We're full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics.
This position is responsible for yard activities, including the check-out of trailers with most time spent outside. Act as backup to oversee rental counter and administration wen required to ensure streamlined and customer-focused operations day by day.
Specific responsibilities include:
- Check-in and check-out of all trailers from the facility and oversee the procedures
- Complete the daily yard checks for the operations team.
- Prep work on trailers, potential sweep and wash out of trailers to ensure they meet TEN standards
- Maintain cleanliness of yard including occasional litter pickup
- When required, data entry of new or closed rentals and all required documentation in Enrich
- Create cases for chargebacks from inbounds
- Work closely with the Service Team to ensure trailers requiring repairs are processed
- Open and close rentals and leases. File after completion
- Ensure Trailers and resources are available prior to booking appointments
- Follow up to ensure customers have the right equipment/unit
- Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive order
Qualifications:
- Knowledge of trailer/transportation industry is an asset
- Intermediate computer skills
- Strong customer service skills
- Excellent organizational skills
- A team player who takes initiative and a learner attitude
We believe in investing in our employees. That's why we offer a range of attractive and distinctive benefits to reward your exceptional skills and dedication:
Benefits and Pay Details
- We provide above competitive pay rates
TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.
As part of our recruitment process, we incorporate artificial intelligence (AI) tools to support the screening and assessment of candidates. These tools are used to enhance the overall candidate experience.
This posting is for an open position within our organization. If you are interested and meet the qualifications, please submit your application. We thank you for your application and interest; however, only those selected for further consideration will be contacted.