Location: Atlanta, GA (remote) OR Richmond, BC , Canada
Our Team:
Semtech Wholesale team is a very hands-on result-oriented team, leveraging years of networking capital derived from long standing relationships with Carriers and Partners across the world. The team is negotiation focused driven to permanently improve Semtech’s wholesale cost structure position to allow for a stronger market position.
Position Summary:
Reporting to the Wholesale carrier partnerships Director, the Wholesale Carrier Commercial Senior Manager will have a key role on Semtech’s IoT services strategy by ensuring a proper governance of its wholesale carrier partnerships in North America (USA and Canada) to 1) solidify and protect the existing activity in an ever changing environment and 2) build a strong base for future initiatives.
The Wholesale Carrier Commercial Senior Manager executes and enforces the policy and strategic guidelines by successfully managing existing partnerships and introducing new partnerships when the business requires it. Assuring the correct carrier engagement at the right level and making sure that the correct partnerships are established to support the strategy is a fundamental element of the medium/long term success of our activity.
Key Responsibilities:
Main
Daily relationships with assigned Carriers/Partners including
rate plan negotiations
carrier cost optimization
carrier tools
invoicing control
creating reports for Finance and Product teams for carrier actuals and forecasts
facilitating ISO certification requirements are met within Wholesale Carrier Partnerships in North America or as defined for both internal and external ISO audits
Participate with the Director in the design and the definition of the strategic model for carrier pricing negotiations based on a deep knowledge of the US carrier environment
Ensure alignment between our connectivity solutions, our wholesale reselling Agreements and our network infrastructure constraints and deployment strategy coordinating with product and R&D for implementation and owning the commercial relationships with partners.
Participate in the design and implement carrier engagement strategies to support the business needs
Other
Scout for potential partners that would fit with the short/mid/long term strategy
Build internal forecasts and trends with inputs from different teams (product, sales, R&D)
Negotiate the commercial and contractual agreements that underpin the current and future activity
Follow and assure the partnership performance indicators
Monthly/Quarterly partnership business reviews
Be the Internal point of reference for:
Regulatory matters
Global technology trends affecting Semtech IoT Services activity
Ensure clear and consistent internal and external messaging
Be the ambassador/representative of partners and assure healthy relationships
Minimum Qualifications:
7+ years on commercial roles in the telecommunications industry
Wholesale experience:
Agreement negotiations
Cost managing
IoT/M2M knowledge:
Data
Voice
SMS
Experience managing complex negotiations
Used to work in multicultural environments
Active listening, problem solving, and organizational skills
Able to work with limited supervision
Attention to detail, initiative, good judgment, adaptability to changing work environment, teamwork, stress tolerance and resilience
Good verbal and written communication skills
Comfort working with ambiguous data where answers are often not well defined
Ability to craft answers based on imperfect information
Desired Qualifications
Regulations knowledge is a plus
Experience driving strategy and business plans
#LI-Remote
Senior Manager, Wholesale Carrier Partnerships North America • CAN, Richmond, BC
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