Talent.com
Plexxis-software
Remote Jr. Construction Software Support (Vancouver Island residents ONLY)Plexxis-software • Burnaby, British Columbia
Remote Jr. Construction Software Support (Vancouver Island residents ONLY)

Remote Jr. Construction Software Support (Vancouver Island residents ONLY)

Plexxis-software • Burnaby, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Are you someone who has experience in Construction but has an interest in Technology? Yes: Consider this role.

Plexxis does not offer remote work opportunities.

Salary Range: $62,500.00 - $82,500


Purpose:

A professional customer facing position, a Construction Software Support specialist is accountable for supporting and some training of Plexxis ERP Software in an efficient, knowledgeable and friendly manner. This position has a significant impact on customer satisfaction and contributes to the overall experience and value that each customer realizes through the use of Plexxis solutions.

Shift start times may vary depending on company needs/requirements

    Duties & Responsibilities:

    • Learn and be conversant in all aspects of the Plexxis WinBid and RTO system (Estimating Software)
    • Be proactive in recognizing and efficiently resolving issues
    • As required, diagnose, trouble-shoot and follow-up on issues dealing with implementations
    • Identify and escalate situations requiring urgent attention
    • Successfully interact with customers - offering support, training and presentations
    • Proactively reach out to customers for feedback on progress of implementation
    • Prioritize obtaining a client’s opinion of a successful implementation
    • Contribute to creating exceptional NPS (Net Promoter Score

    Knowledge & Experience:

    Mandatory experience required.

    • Construction Experience; Framing or Acoustical Ceilings or Concrete or Carpentry or General Contracting
    • General construction principles
    • Genuine interest in transitioning from the field to an office setting into a tech role
    • Customer care – genuinely enjoy helping people

    Other Requirements:

    • Work in a team environment
    • Spoken Language: Fluent English

    What’s it like working at Plexxis?

    The dress is casual, but our commitment to quality is not. At Plexxis, the working environment is a social one - built on mutual respect and collaboration. We are a team of extremely hard-working individuals who have a steadfast dedication to delivering amazing results to our clients. As such, we make it a point to provide each of our employees with the tools needed to do their job well, including:

    • Competitive Salary
    • Benefits
    • Company gym
    • A games room
    • A commercial themed theatre
    • Large, fully functional kitchen, dining area, bbq and outdoor patio including lake views
    • Access to local walking trails, parks and beaches
    • Paid after hours

    Our team genuinely appreciates each other and there is an authentic camaraderie and support network.

    About Plexxis Software:

    The Plexxis Drywall Enterprise Resource Planning (ERP) software maximizes the profit and efficiency of wall & ceiling contractors through expert consulting and a drywall estimating software that unites digital takeoff, costing, construction management, mobile applications and accounting solutions into a single, sophisticated - yet simple system.

    Since 1999, our sole focus has been dedicated to the wall and ceiling trade – a focus that has brought together an extraordinary wealth of knowledge, experience and expertise. From technology engineers, trainers and consultants, we have assembled the “right” people, the “right” product and the “right” service to deliver solutions unmatched in quality and customer focus.

    Are you the perfect fit? Do you wish to …

    • Work with a small, tight-knit group of hard-working, dedicated and fun individuals
    • Enjoy the atmosphere of a rapidly growing, high energy company with an entrepreneurial spirit
    • Be on the winning team - poised to emerge as the global leader
    • Be challenged in the workspace, in the fitness room or even the billiards Café
    • Lose the stuffy environment (and politics) of “big corporate” and focus on delivering what the competition calls “impossible”

    Create a job alert for this search

    Remote Jr. Construction Software Support (Vancouver Island residents ONLY) • Burnaby, British Columbia

    Similar jobs

    Customer Support Representative, Tax Software - REMOTE

    Working SolutionsVancouver, Metro Vancouver Regional District, CA
    Remote
    Temporary

    Working Solutions seeks engaging and tech savvy independent contractors to provide customer support to.No prior tax experience needed for this role*.In this role, you will assist customers with sof... Show more

     • Promoted

    Senior Api & Integrations Engineer - Remote (Canada) - C$155,000 - C$165,000 A Year - Remote

    Loyalty Program Technology CompanyRichmond, Canada
    Remote
    Full-time

    Seeking a remote Senior Software Engineer with 5+ years of Ruby on Rails experience, API design, React, and TypeScript skills for a Canadian loyalty program tech company. Show more

     • Promoted

    Software Technical Leader (Remote) - $144,400 - $194,400 A Year - Remote

    CiscoVancouver, Canada
    Remote
    Full-time

    Lead backend development, architecting APIs and shaping the technical roadmap.Oversee design, testing, and deployment, guiding engineers. Show more

     • Promoted

    Remote Patient Support Specialist (Canada)

    AVEEVancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

     • Promoted

    Remote Software Developer (Canada)

    TuringVancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support... Show more

     • Promoted

    Software Engineer (Temp) - C$41 - C$45 An Hour - Remote

    Ravenwake GamesVancouver, Canada
    Remote
    Full-time

    Seeking a skilled Software Engineer for Ravenwake Games to develop and integrate new product flows, maintain systems, and refactor code.Requires Java, Spring Framework, and web services experience. Show more

     • Promoted

    Software Engineer Intern - $20 - $22 An Hour - Remote

    Ace1 MediaRichmond, Canada
    Remote
    Full-time

    Seeking a Software Engineer Intern to gain real-world experience on high-traffic web applications, mentored by the Lead Developer/CTO, contributing to meaningful technical projects. Show more

     • Promoted

    Customer Support Engineer - C$130,000 - C$165,000 A Year - Remote

    vCluster LabsWest End, Canada
    Remote
    Full-time

    Join vCluster Labs as a Customer Support Engineer to troubleshoot complex Kubernetes and vCluster issues, collaborate with engineering, and build a knowledge base in a remote-first environment. Show more

     • Promoted

    Remote Duck Creek BA: Policyholder Expert (Canada)

    CoforgeVancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    A leading consulting firm is seeking a Duckcreek Business Analyst with Policyholder experience to work remotely from Canada.The ideal candidate will have over 8 years of experience, particularly in... Show more

     • Promoted

    Vancouver Remote Support Engineer Opportunity

    NTT DATA, Inc.Vancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    Be a vital part of NTT DATA Services as a Remote Production Support Engineer located in Vancouver, British Columbia.Your role will emphasize system reliability and customer satisfaction through exp... Show more

     • Promoted

    Computer programming Private Tutoring Jobs Richmond

    SuperprofRichmond, Canada
    CA$20.00 hourly
    Full-time +1

    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

     • Promoted

    Bilingual Integration Developer – Remote (Java/REST)

    FlexspringVancouver, Metro Vancouver Regional District, CA
    Remote
    Full-time

    A leading data integration firm in Montreal seeks a bilingual Integration Developer to join their Delivery team.The successful candidate will code integrations using Java and REST APIs, and will co... Show more

     • Promoted

    Software Engineer – Code Review (Rust) | $85/hr Remote

    Crossing HurdlesVancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    Software Engineer – Code Review (Rust) | $85/hr Remote.Software Engineer – Code Review (Rust) | $85/hr Remote.This range is provided by Crossing Hurdles.Your actual pay will be based on your skills... Show more

     • Promoted

    Full Stack Developer - Canada Remote (10)

    Yoush ConsultingVancouver, Metro Vancouver Regional District, CA
    Remote
    Full-time

    Are you an independent IT Consultant or wish to becomeone?.Are you interested in joining a dedicated team delivering innovative solutions? This is an amazing opportunity for a Full Stack.NET Develo... Show more

     • Promoted

    Software Developer - Insurance - $116,900 - $147,600 A Year - Remote

    JaneWest End, Canada
    Remote
    Full-time

    Seeking a Software Developer to drive US market adoption of insurance and billing solutions, modernize the codebase, experiment with AI, and improve team collaboration through clean, maintainable c... Show more

     • Promoted

    Client Support Associate - Canada - Remote

    HumiVancouver, Metro Vancouver Regional District, CA
    Remote
    Full-time

    Is it in your nature to always try and make others smile and feel at ease? Do your strong communication skills allow you to navigate the most challenging of situations? If these words resonate with... Show more

     • Promoted

    Technician Onsite Support

    AVI-SPL CanadaBurnaby
    Full-time

    Join to apply for the Technician Onsite Support role at AVI‑SPL Canada.The Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to p... Show more

     • Promoted

    Technical Support Engineer in Santa Clara

    PDF SolutionsVancouver, Metro Vancouver Regional District, CA
    Full-time

    Engage with PDF Solutions as a Technical Support Engineer, specializing in support for advanced Java applications.Showcase your debugging expertise while working with top global clients.PDF Solutio... Show more

     • Promoted

    Lead Full Stack Engineer — Remote Canada

    USTVancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time

    A leading technology company is looking for a Lead Full Stack Engineer to develop application features in line with specifications.The ideal candidate will have extensive experience in Java and Jav... Show more

     • Promoted

    Software Business Analyst - $10 - $20 An Hour - Remote

    Alpha Bravo DevelopmentRichmond, Canada
    Remote
    Full-time

    Seeking a Business Analyst to act as a liaison between clients and development teams, gathering requirements, creating specifications, and improving business processes for custom software projects. Show more