Operations Analyst (Fixed Term)

At CI we see a great place to work as one that is a safe place for everyone to have a voice where people are empowered to take ownership over meaningful work where there is an opportunity to grow through stretching themselves where they can work on innovative products and projects and where employees are supported and engaged in doing so.

In this role the successful candidate will work with an internal team as well as external parties to investigate and provide solutions to our best-in-class Client Experience Team which is the go to for our Investment Advisor clients. As a member of the Special Projects Team you will apply your existing financial services industry knowledge and understanding of the ACPI business offering and provide support on a variety of investment operations related topics. We are looking for someone who works calmly in a fast-paced environment and can quickly prioritize and organize the delivery of solutions for internal escalations.

This role will join the Special Projects Team within Aligned Capital Partners Inc. (ACPI a member of CI Financial) in Burlington Ontario.

WHAT YOU WILL DO

• Collaborate closely with internal Operations Directors to deliver priority initiatives that drive continuous improvement in operational efficiency and elevate the day-to-day client experience
• Investigative support for Production and User Acceptance Test environments of proprietary systems
• Investigate ticket and track issues to resolved state
• Provide updates with internal teams throughout the resolution process
• Test development updates to ensure functionality is as expected
• Interface with ProjectTeams developers and other technical teams toidentify document and manage the businessrequirements/specificationsfor various projects
• Document and follow up on important actions and decisions from meetings
• Undertake projectand supporttasks asrequired
• Write update and edit internal guides and training materials for our web-based knowledge platform

WHAT YOU WILL BRING

• 3 years experience in the investment banking or related industries
• Knowledge of the Canadian investment landscape including an understanding of different accounts and products
• Intermediate Excel proficiency
• Positive and professional attitude and eagerness to learn and develop new skills
• Team Player with strong organization and communication skills
• Proven ability to think critically and strategically when dealing with unique inquiries
• A demonstrated collaborative approach to solving problems
• Ability/Flexibility to work independently and prioritize responsibilities
• Having completed industry courses is an asset

This role follows our inoffice work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. Theanticipatedbase salary range for this position is$55000to $95000. Exactsalary depends on several factors such as experience skills education and budget. Salary range may vary based on geographic addition to base salary this position may be eligible for participation in a bonus addition The Company offers a variety of benefits to eligible employees including health insurance coverage wellness programs life and disability insurance retirement savings plans paid leave programs education-related programs paid holidays and vacation time and many others. Many of these benefits are subsidized or fully paid for by the company.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965 we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition a desire to commit to a curious mindset for continuous learning and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment competitive benefits and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Topup program
• Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking Apply. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (CI) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities require this posting in an additional format or require accommodation at any stage of the recruitment process please contact us or call ext. 4747.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 55000 - 95000