Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Truro, Nova Scotia
Pharmacy Assistant – Full Time | Truro, NS.MacQuarries Pharmasave Group | Trusted Community Pharmacy Since 1920.Compensation: Very competitive wages and benefits — let's talk!.MacQuarries Pharmasav... Show more
LeafFilter - Outside Sales Representative - Halifax (Canada) - Dartmouth Address Dartmouth, NS, Canada Compensation $100,000.Job Description LeafFilter Gutters and Gutterprotection No cold calling-... Show more
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex.Our communities offer more than a place to work – they welcome and cel... Show more
A mixed animal practice in Nova Scotia is offering an internship for 3rd and 4th year veterinary students.Interns will work closely with veterinarians to gain hands-on experience in various aspects... Show more
Since 2008, we have recycled over 1 million vehicles and counting!.At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience.Customers p... Show more
Store Assistant Manager – Circle K – Meaghers Grant, Nova Scotia, Canada.Circle K Meaghers Grant, Nova Scotia, Canada.Medical, Vision, Dental, & Life Insurance / Long‑Term Disability.Opportunities ... Show more
Naval Architect needed for Canadian Navy in-service support, focusing on engineering services for patrol vessels, including technical investigations and repair specifications. Show more
Expected Hours: Full-time hours (1.Estimated Annual Salary: To Be Determined.Specialization: Family Practice.Type of Remuneration: Daily Rate.Incentive Programs Available: No.The primary care clini... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more
At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best.Our business teams include finance, procurement, human resources, information tec... Show more
Fundy Veterinarians Ltd is a mixed animal practice that has been serving clients in central Nova Scotia for over 50 years.We have 6 large animal, and 5 small animal vets, shared between two locatio... Show more
Gas Card We are working with a well-established, global leader in building systems and infrastructure modernization, known for delivering highly engineered, reliable solutions across commercial, in... Show more
A community pharmacy in Truro, NS is seeking an experienced Pharmacy Assistant to join their patient-focused team.The ideal candidate will provide excellent customer service and must be well-organi... Show more
Become a Patient Services Specialist at FYidoctors in Truro and play a key role in improving patient care.This full-time position emphasizes teamwork and exceptional service delivery.At FYidoctors’... Show more
Fundy Veterinarians Ltd is a mixed animal practice that has been serving clients in central Nova Scotia for over 50 years.The practice employs six large animal and five small animal veterinarians a... Show more
Com is an innovative new platform for side hustle seekers who want to earn money online by playing games, taking surveys, and completing various assigned tasks.Since its launch 5 years ago, over 50... Show more
OverviewOdysphere Wellness Systems Inc is opening 3 spots — Commission-Based Outreach Partners (Remote / Flexible).Odysphere is a rhythm-based wellness initiative in Halifax.We host 3-day immersive... Show more
Dorje Denma Ling is a peaceful Meditation Retreat located in the Nova Scotia Appalachians with views of Tatamagouche Bay.We have many roles that need to be filled — in person and remotely.Address: ... Show more
Step into a Service Technician position with Eastlink in Milford, NS, bringing your technical expertise to the forefront while delivering exceptional customer service.Your role will focus on troubl... Show more
A healthcare organization in Nova Scotia invites expressions of interest for Registered Nurse (RN) opportunities.Current LPN team members completing their RN education are encouraged to apply.This ... Show more
