Talent.com
Sword Health
Remote Care Coordinator (Full Time, French Speaking Bi-Lingual)Sword Health • Steinbach, Manitoba
Remote Care Coordinator (Full Time, French Speaking Bi-Lingual)

Remote Care Coordinator (Full Time, French Speaking Bi-Lingual)

Sword Health • Steinbach, Manitoba
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients.

What you'll do :

    • The successful candidate will possess excellent communication and customer service skills, be highly organized, and have the ability to multi-task and prioritize tasks appropriately. A background in healthcare or customer service is preferred but not required.
    • Provide exceptional customer support: Offering empathetic and solution-focused assistance through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to our mission of delivering high-quality digital physical therapy services.
    • Drive member engagement from enrollment through program completion
    • Collaborate with Physical Therapists and be a trusted go-to resource for members
    • Establish human connections with members, and provide personalized support across their participation in Sword’s virtual health program
    • Leverage technology & internal teams to answer member questions accurately and resolve member challenges thoroughly
    • Participate in outreach campaigns, encouraging members to continue their progress in the program
    • Learn individual member communication preferences and tailor interactions to meet members’ needs

What you need to have :

    • Bachelor’s Degree or 2 years relevant experience in service-based environment preferred
    • 1+ years of experience in either Tech Support, Call Center Support, or Customer Service
    • English and French (Bi-Lingual required)
    • Empathetic critical thinking
    • Thrive in a fast-paced environment
    • Demonstrate a high level of personal accountability, resourcefulness, and commitment to quality
    • Listen and type, and talk and type, simultaneously
    • Excellent written and verbal communication, with proven ability to communicate with individuals at various levels within an organization
    • Proficiently use of Google Suite (Docs, Sheets, Slides)
$42,000 - $66,000 a year*This range includes base, variable and equity
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.To ensure you feel good solving a big Human problem, we offer:- A bright future at a promising high-tech startup company; Career development and growth, with a competitive salary; The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change an industry;- A stimulating atmosphere with room for creativity - fast- paced, fun, and energetic startup with a friendly culture; - A supportive environment where you can thrive: while this is an hourly role with 40 hours guaranteed each week on a regular schedule, we offer flexibility when needed. - You'll enjoy 15 PTO days, 10 sick days, and 13 paid holidays. Plus, our team values work-life balance, so we'll work together to ensure your schedule suits your needs.- Access to health and well-being programs (yoga classes, digital therapist sessions).
Create a job alert for this search

Remote Care Coordinator (Full Time, French Speaking Bi-Lingual) • Steinbach, Manitoba

Similar jobs

Physical Plant Services Coordinator - Repost

Southern Health-Santé SudSteinbach, MB, CA
Full-time +1

Physical Plant Services Coordinator - Repost.Bethesda Regional Health Centre/Bethesda Place.Bethesda Regional Health Centre/Bethesda Place.Reporting to the Lead - Physical Plant Services, the Physi... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSpringfield, MB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausSpringfield, MB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Home Care Attendant-Aide - Soins à domicile- Repost

Winnipeg Regional Health Authority (WRHA)Town of Ste. Anne, MB, CA
Full-time

Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud.Our organization is privileged to provide care for people at every point in their lives.Partnering wit... Show more

 • Promoted

Home Care Support Worker in Ste. Anne

Southern Health-Santé SudTown of Ste. Anne, MB, CA
Permanent

Support home care clients as a Home Care Support Worker with Southern Health-Santé Sud in Ste.Utilize your personal care skills to help elderly and disabled individuals thrive in the comfort of the... Show more

 • Promoted

Southern Health Home Care Worker

Winnipeg Regional Health AuthoritySteinbach, MB, CA
Full-time

Join Southern Health-Santé Sud as a Home Care Worker, supporting elderly clients in a community role.This position emphasizes compassion and safe care practices.We seek individuals with a Grade 12 ... Show more

 • Promoted

Team Coordinator - AC French Casement - Day Shift

LoewenSteinbach, MB, CA
Full-time

Team Coordinator - AC French Casement - Day Shift.Loewen Windows and Doors is the leading manufacturer of premium windows and doors for the luxury architectural market in North America and abroad.I... Show more

 • Promoted

Home Care Attendant

Southern Health-Santé SudSteinbach, MB, CA
Temporary

Anticipated Start Date – End Date:.Maternity Leave / Parental Leave.Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud.Our organization is privileged to ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSpringfield, MB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

French Private Tutoring Jobs Beausejour

SuperprofBeauséjour, Manitoba (MB), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

French Private Tutoring Jobs Anola

SuperprofAnola, Manitoba (MB), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Home Care Attendant-Aide - Soins à domicile- Repost

Southern Health-Santé SudTown of Ste. Anne, MB, CA
Permanent

Not required text above is omitted to comply with formatting standards.Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home C... Show more

 • Promoted

Home Care Attendant-Aide - Soins à domicile- Repost

Winnipeg Regional Health AuthorityTown of Ste. Anne, MB, CA
Full-time

Home Care Attendant‑Aide - Soins à domicile- Repost.Sous la direction du Coordonnateur des ressources - Soins à domicile, l’Aide - Soins à domicile agit en tant que membre de l’équipe de soins pers... Show more

 • Promoted

Biology Private Tutoring Jobs Beausejour

SuperprofBeauséjour, Manitoba (MB), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Healthcare Plant Services Coordinator (5th Class)

Southern Health-Santé SudSteinbach, MB, CA
Full-time

A regional health authority in Steinbach seeks a Physical Plant Services Coordinator.This role requires overseeing the Physical Plant department, ensuring service efficiency, and promoting a positi... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausSpringfield, MB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Home Care Attendant Repost

Winnipeg Regional Health AuthoritySteinbach, MB, CA
Temporary

Previous experience working with the elderly or disabled in a community setting is preferred.Previous experience working in a home care program is an asset.Education (Degree/Diploma/Certificate).Ho... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupBeauséjour, Manitoba, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

ESL Private Tutoring Jobs Beausejour

SuperprofBeauséjour, Manitoba (MB), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Home Care Attendant - Southern Health‑Santé Sud

Winnipeg Regional Health AuthorityTown of Ste. Anne, MB, CA
Full-time

Impliquez-vous en tant qu’Aide en Soins à Domicile avec Southern Health‑Santé Sud pour offrir des services de qualité à nos clients résidant à domicile.Vos compétences en soins personnels seront pr... Show more