Talent.com
Cypfer
Remote Tactical Communication ManagerCypfer • Markham, Ontario
Remote Tactical Communication Manager

Remote Tactical Communication Manager

Cypfer • Markham, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Role Summary




The Tactical Communication Manager serves as the first operational point of contact for time-sensitive cyber incidents involving threat actor communications. This role is responsible for rapid intake, client-facing coordination, and internal activation during high-pressure cyber events.



Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Manager ensures swift escalation, accurate information flow, and disciplined execution during critical incidents.



The ideal candidate is calm under pressure, highly organized, client-credible, and able to think quickly in dynamic, time-sensitive situations.



Core Responsibilities






  • Serve as the initial point of contact for inbound, time-sensitive cyber incidents, monitoring designated intake channels and responding within required timeframes.

  • Coordinate and facilitate rapid scoping calls with clients and internal stakeholders to support swift case activation.

  • Act as a client-facing communications lead during early-stage incidents, maintaining clear, calm, and professional engagement under pressure.

  • Collect, organize, and document pre-scoping and intake information required to support operational readiness and Statement of Work (SOW) drafting.

  • Create and manage secure internal communication channels (e.g., Slack or Telegram) for active incidents, ensuring accurate, real-time updates are maintained.

  • Track incident status, action items, and dependencies, proactively following up to keep cases moving forward.

  • Support post-scoping operational steps, including coordination of secure data exchange processes and internal handoffs once approvals are in place

  • Maintain detailed and organized case notes, timelines, and communication records throughout the lifecycle of an incident.

  • Escalate risks, blockers, or urgent issues promptly to appropriate internal stakeholders.

  • Operate effectively in high-pressure, fast-moving situations, adapting quickly as new information becomes available.




Required Skills & Qualifications



  • Bachelor's degree in a related field or equivalent work experience.

  • Technical proficiency in cyber threat research and analysis.

  • Strong client relationship management skills.

  • Strong written and verbal communication skills, particularly in client-facing and high-pressure environments.

  • Demonstrated ability to stay organized and detail-oriented while managing multiple active incidents.

  • Ability to think quickly, prioritize effectively, and remain composed under pressure.

  • Professional judgment and discretion when handling sensitive information.

  • Strong follow-through and accountability.




Preferred Experience



  • Experience in crisis management, incident response coordination, cybersecurity, investigations, or high-stakes client services.

  • Familiarity with secure communications and handling sensitive or confidential information.

  • Experience coordinating cross-functional teams in urgent or time-sensitive situations.



CYPFER is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.



We thank you for your interest in joining the CYPFER team! While we welcome all applicants, only those who are selected for an interview will be contacted.









Create a job alert for this search

Remote Tactical Communication Manager • Markham, Ontario

Similar jobs

Internal Communications Manager

Spectrum Health Care IncToronto, ON, CA
Full-time

Compensation: CAD 85,000 - CAD 100,000 yearly.We are seeking a strategic, creative, and highly organized Internal Communications Manager to elevate our employer brand, strengthen employee engagemen... Show more

 • Promoted

Manager, Communications

Santis HealthToronto, ON, CA
Full-time

Description and Qualifications:.Across Canada, people are working to improve health care.Innovators are building better systems.Advocates are pushing for improved access.Leaders are driving change ... Show more

 • Promoted

Communications Manager - Incubator - Global

DECIEM | THE ABNORMAL BEAUTY COMPANYToronto, ON, CA
Full-time

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.Since inception, our vertically integrated structure, including our own lab... Show more

 • Promoted

Internal Communications Manager Role at Spectrum

Spectrum Health CareToronto, ON, CA
Full-time

Spectrum Health Care seeks a talented Internal Communications Manager to revolutionize employee engagement and brand messaging within the organization.This strategic role emphasizes using channels ... Show more

 • Promoted

Product & Technology Communications Manager

CohereToronto, ON, CA
Full-time

Cohere is the leading security‑first enterprise AI company.We build cutting‑edge foundation AI models and end‑to‑end products that are designed to solve real‑world business problems.We’re training ... Show more

 • Promoted

Manager Of Communications and Advocacy

SafehavenToronto, ON, CA
Full-time

The Manager of Communications and Advocacy is a senior-level contributor and critical support to the Senior Director of Strategy and Innovation, helping to drive forward Safehaven’s most ambitious ... Show more

 • Promoted

Senior Manager, Digital Communications at Wesdome

Wesdome-Gold-Mines-4Toronto, ON, CA
Full-time

Lead digital strategy at Wesdome as the Senior Manager of Corporate & Digital Communications in Toronto.This bilingual role focuses on integrated strategies and brand oversight.As the senior manage... Show more

 • Promoted

Remote Paid Media Manager — UK Growth & ROI

LTF DigitalToronto, ON, CA
Remote
Full-time

A leading digital marketing agency in Canada is seeking a Paid Marketing Manager to develop and manage advertising campaigns across Meta platforms.The ideal candidate will need at least a year of e... Show more

 • Promoted

Integrated Media Planning Manager — Lead & Elevate Team

UM CanadaToronto, ON, CA
Full-time

A notable media planning agency based in Toronto is looking for a Mid-Senior level Media Planning Manager.The ideal candidate will lead media planning initiatives, manage a dedicated team, and ensu... Show more

 • Promoted

Senior Manager, Hockey Communications & Media

Ontario ReignToronto, Ontario, Canada
Full-time

A sports organization is seeking a Manager, Communications to oversee public communication and media relations.The role requires managing press operations, leading play-by-play broadcasts, and crea... Show more

 • Promoted

Manager, Communications Orchestration

IntactToronto, ON, CA
Full-time

Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Salary range (but not limited to):.Employee Share Purchase Plan (ESPP) – with Intact matching 5... Show more

 • Promoted

Manager, Communications Orchestration At Intact

IntactToronto, Canada
Full-time

Manager, Communications OrchestrationLocation: Toronto, ON, CanadaIntact is building a best‐in‐class omnichannel communications ecosystem.This role serves as the "control tower" that centra... Show more

 • Promoted

Community Engagement and Communications Manager

AECOMMarkham, ON, CA
Full-time

At AECOM, we’re delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thr... Show more

 • Promoted

Strategic Communications Lead - Remote/On-Site - C$84,423 - C$114,023 A Year

The Cascade InstituteToronto County, Canada
Remote
Full-time

Seeking a Communications Lead to develop strategies, manage media relations, and enhance digital presence for a research organization. Show more

 • Promoted

Internal Communications Manager

Spectrum Health CareToronto
Full-time

Compensation: CAD 85,000 - CAD 100,000 - yearly.We are seeking a strategic, creative, and highly organized Internal Communications Manager to elevate our employer brand, strengthen employee engagem... Show more

 • Promoted

Director, Communications - C$128,200 - C$160,300 A Year - Remote

Canadian Credit Union AssociationEast York, Canada
Remote
Full-time

The Director of Communications will lead and execute communications strategies, manage media relations, oversee content creation, and manage digital strategy. Show more

 • Promoted

Integrated Media Manager Role

InitiativeToronto, ON, CA
Full-time

Elevate your media planning career with Initiative as an Integrated Media Manager.Develop innovative media strategies, mentor your team, and ensure successful media executions in a hybrid work sett... Show more

 • Promoted

Senior Manager, Financial Crimes Training and Communications

RBCToronto, ON, CA
Full-time

The Senior Manager, Financial Crimes Training & Communications is responsible for the design, development, and execution of the Financial Crimes (FC) employee learning and communications strategy.D... Show more

 • Promoted

Strategic Communications Lead - Remote/On-Site - C$84,423 - C$114,023 A Year

Research-Based OrganizationToronto County, Canada
Remote
Full-time

Communications Lead role to develop strategies, manage media relations and digital presence, and engage audiences.Requires 5 years of experience and strong writing skills. Show more

 • Promoted

Communications Manager - Incubator - Global

Deciem IncToronto, ON, CA
Full-time

Communications Manager - Incubator - Global.Communications Manager - Incubator - Global.We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the wor... Show more