Talent.com
Endossed
Remote User Support RepresentativeEndossed • Kamloops, British Columbia
Remote User Support Representative

Remote User Support Representative

Endossed • Kamloops, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

What we are about & What we expect from our User Support Team

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world’s first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.

We won’t rest until everybody knows. We’re seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity
Create a job alert for this search

Remote User Support Representative • Kamloops, British Columbia

Similar jobs

Customer & Sales Support Coordinator

everguardKamloops, Thompson-Nicola Regional District, CA
Full-time

Customer & Sales Support Coordinator.Kamloops, BC | Everguard Fire Safety.Are you an organized, customer-focused professional who thrives in a fast-paced environment where sales, service, and teamw... Show more

 • Promoted

Customer Experience Representative

Indigo-Books-Kamloops, Thompson-Nicola Regional District, CA
Full-time

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifullydesigned lifestyle products, and the creative people who help make it all happen.We believein real books,... Show more

 • Promoted

Product Support Sales Representative

Big Country Equipment Repair LTDKamloops, Thompson-Nicola Regional District, CA
Full-time

Product Support Sales Representative.K-$125k annually – plus bonus eligible.Full-time, flexibility required for travel and overtime as needed.Big Country Equipment is a leading heavy equipment serv... Show more

 • Promoted

Mining - Product Support Representative

WajaxKamloops, Thompson-Nicola Regional District, CA
Full-time

Play an integral role in the support and sales process as an outside Mining Product Support Representative.Build your business by building strong customer relationships, answering product and servi... Show more

 • Promoted

Outside Parts Sales Representative

Peterbilt PacificKamloops, Thompson-Nicola Regional District, CA
Full-time

The Outside Parts Sales Rep acts as a customer service representative through the delivering of parts and maintains relationships with customers.Extended Health & Dental Benefits.Employer Contribut... Show more

 • Promoted

Market Research Panelist - Cashier, Warehouse Friendly

ApexFocusGroupHeffley Creek, Canada
Full-time +1

Position: Market Research Panelist - Cashier, Warehouse FriendlyOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market res... Show more

 • Promoted

Outside Sales Representative

Appsierra GroupKamloops, Thompson-Nicola Regional District, CA
Full-time

Collavion is a forward-thinking technical talent sourcing and talent solutions partner serving growing companies across diverse industries.Our approach combines creative talent sourcing, data-drive... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupKamloops, British Columbia, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Office Administration Support Work

HRS Talent SolutionsKamloops, BC, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more

Remote Referral Partnerships Lead

Micro1Kamloops, British Columbia, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausKamloops, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingKamloops, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more