Talent.com
Impact Clients
Remote Client Success Manager - Fully RemoteImpact Clients • Stouffville, Ontario
Remote Client Success Manager - Fully Remote

Remote Client Success Manager - Fully Remote

Impact Clients • Stouffville, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Are you a high-energy, entrepreneurial communicator who wants to get paid based on how hard you work — not an arbitrary salary cap?

We're growing fast and we need driven people who want to grow with us.

Who We Are

Richard Yu is an online business coach with:

  • 100K+ subscribers on YouTube →
  • A growing personal brand on Instagram →

We're a high-performance team, rooted in service that moves fast, holds each other accountable, and celebrates results. Our clients transform their lives — and so do the people on our team. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

The Opportunity

This is a revenue-share position. That means your income is directly tied to your effort and your results. Our top performers earn $8,000–$15,000+ /month through base pay plus commissions on renewals, upgrades, referrals, and collections.

If you want a comfortable 9-to-5 with a fixed paycheck, this isn't it. If you want to build something, earn what you're worth, and grow alongside a company that's scaling — read on.

What You'll Do

  • Onboard new clients with energy and clarity — their first impression of us is you
  • Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus
  • Host weekly group coaching sessions, answering questions and driving momentum
  • Handle renewal and upgrade conversations — you'll be trained on our sales framework and expected to convert
  • Manage difficult conversations including retention, refund requests, and churn reduction — with professionalism and composure
  • Message clients daily across platforms to keep them on track and engaged
  • Create training videos and worksheets to continuously improve our client experience
  • Report daily across Slack, CRMs, and spreadsheets with high attention to detail

What We're Looking For

Non-negotiables:

  • Fluent, articulate English — spoken and written. You'll be on camera daily. Presence and clarity matter.
  • Sales experience — you understand how to guide a conversation toward a decision
  • Coaching or mentorship experience — 1:1 and group settings
  • Digital marketing knowledge — Instagram, Facebook, TikTok, organic content creation
  • Full-time availability, 8AM–6PM EST, Monday–Friday
  • Based in North America, Europe, or South Africa
  • Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms — or able to learn them fast

The mindset we hire for:

  • You're coachable. You don't just accept feedback — you act on it immediately.
  • You think fast and adapt faster. The role will evolve and you'll evolve with it.
  • You're an entrepreneur at heart — you treat your client portfolio like your own business
  • You're willing to put in long hours when it matters, because you know the payoff is worth it
  • You take ownership. Excuses aren't part of your vocabulary.

This Is NOT For You If:

  • You have another full-time job or side commitments that divide your focus
  • You need heavy hand-holding or a rigid script to feel confident
  • You crumble under pressure or resent being pushed to improve
  • You're looking for a stable salary regardless of output

What You Get

  • $8,000–$15,000+ /month earning potential (base + commission)
  • Commission on renewals, upgrades, referrals, and collections
  • Remote, flexible work environment with a high-performance culture
  • Real mentorship and training — we invest in your growth
  • A front-row seat to a scaling online education company

If this sounds like the opportunity you've been waiting for, apply now. We move fast — and so should you.

Create a job alert for this search

Remote Client Success Manager - Fully Remote • Stouffville, Ontario

Similar jobs

Dynamic Client Success Manager for Remote Customer Engagement

AO Globe LifeToronto, ON, CA
Remote
Full-time

Elevate customer satisfaction as a proactive Client Success Manager.Foster relationships and drive sales with tailored solutions while enjoying a flexible remote work environment.This position is c... Show more

 • Promoted

Client Success Manager

SeedtagToronto, ON, CA
Full-time

Client Success Manager – Toronto.We’re looking for a Client Success Manager to join our team in Toronto and play a key role in shaping the future of neuro-contextual advertising at a global scale.S... Show more

 • Promoted

Remote Healthcare Tech Customer Success Manager — Onsite Deployments - C$75,000 - C$80,000 A Year

Leading Healthcare Technology CompanyNorth York, Canada
Remote
Full-time

Customer Success Manager role in healthcare tech, focusing on client onboarding, usage analysis, and training for an innovative platform.Requires 2-4 years of experience. Show more

 • Promoted

Remote Client Success Manager

From Day OneToronto, ON, CA
Remote
Full-time

Drive success for clients as a Remote Customer Success Manager.Manage partnerships, ensuring effective support, high satisfaction, and flawless event experiences This role centers on nurturing rel... Show more

 • Promoted

Client Success Manager

Imaged Advertising CreationsToronto, ON, CA
Full-time

The Client Success Manager is responsible for ensuring the successful execution of client projects from initial inquiry through final delivery and installation.This individual acts as the bridge be... Show more

 • Promoted

Remote Customer Success Manager for Scalable SaaS Solutions

CanalsToronto, ON, CA
Remote
Full-time

Lead customer success initiatives as a Customer Success Manager in a fully remote environment.Drive onboarding, training, and retention strategies by leveraging your experience to ensure clients th... Show more

 • Promoted

Remote Enterprise Seo Customer Success Manager - $3,000 - $6,000 A Month - Remote

LinkGraphNorth York, Canada
Remote
Full-time

Manages enterprise SEO clients, ensures client satisfaction, and stays updated on SEO trends. Show more

 • Promoted

Remote Client Success & Account Manager

Skillerszone LLCToronto, ON, CA
Remote
Full-time

A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Show more

 • Promoted

IAC Client Success Manager Opening

Imaged Advertising CreationsToronto, ON, CA
Full-time

Join IAC as a Client Success Manager to deliver exceptional project results.This role emphasizes client communication and coordination for project excellence across multiple teams.Your mission will... Show more

 • Promoted

Client Success Manager Role at Boldr

BoldrimpactToronto, ON, CA
Full-time

Become a Client Success Manager at Boldr, where you’ll help maximize client value and drive business growth remotely.This role is vital for enhancing customer experience and satisfaction.As part of... Show more

 • Promoted

Customer Success Manager - (Remote - US)

JobgetherToronto, ON, CA
Remote
Full-time

Customer Success Manager - (Remote - US).Customer Success Manager - (Remote - US).Jobgether has ALL remote jobs globally.We match you to roles where you're most likely to succeed, and provide feedb... Show more

 • Promoted

Client Success Manager – FinTech SaaS (Hybrid)

OFXToronto, ON, CA
Full-time

A leading financial services provider in Toronto is seeking a Client Success Manager to join their expanding sales team.The role involves working closely with clients, providing education on OFX's ... Show more

 • Promoted

Client Success Manager

OFXToronto, ON, CA
Permanent

OFX is a leading financial operations company providing businesses and accounting firms with real‑time financial control and visibility to do business anywhere in the world.With an innovative platf... Show more

 • Promoted

Remote Client Success & Growth Manager

AO Globe LifeToronto, ON, CA
Remote
Full-time

A dynamic insurance company in Ontario is seeking a client success manager.This fully remote position focuses on connecting with clients to understand their needs and offer tailored solutions.The i... Show more

 • Promoted

Remote Customer Success Lead (Contract)

Beyond Media Digital Inc.Toronto, ON, CA
Remote
Full-time

A leading SaaS company is seeking a Temporary Customer Success Lead to provide maternity leave coverage.This remote role involves managing the Customer Success team, ensuring customer satisfaction,... Show more

 • Promoted

Client Success Coach - $6,000 - $12,000 A Month - Remote

Richard YuToronto County, Canada
Remote
Full-time

Seeking a full-time Client Success Coach for an online education company to mentor clients, conduct coaching calls, manage community, and create training materials.Requires strong communication, te... Show more

 • Promoted

Remote Life Insurance Client Success Role

AO Globe LifeToronto, Ontario, Canada
Remote
Full-time

Grow your career in a Remote Client Success role focusing on life insurance.Enjoy a work-from-home position that balances family life with outstanding client engagement and service.Join our fully r... Show more

 • Promoted

Manager, Client Success

BoldrimpactToronto, ON, CA
Full-time

Boldr is the first global B-Corp dedicated to delivering world‑class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni... Show more

 • Promoted

Senior Client Success Manager

One Core MediaToronto, ON, CA
Full-time

One Core Media is a fully integrated performance agency - combining SEO, Paid Media, Creative, Brand Strategy, Web Development, CRO, and Data Analytics under one roof - with teams across Canada, th... Show more

 • Promoted

Remote Operations Manager for Customer Success

Themis Solutions Inc.Toronto, ON, CA
Remote
Full-time

Accelerate growth as a Customer Success Operations Manager with Clio, focusing on onboarding and professional services.This role is remote and drives significant operational improvements.As a key m... Show more