About Us:
VetWise (formerly Smart.Vet) is a provider of telehealth services in the veterinary industry, offering innovative solutions to pet care. Our mission is to deliver accessible, high-quality care to pets and their owners through a virtual environment. Over 70% of pet health concerns can be effectively addressed through virtual consultations, allowing us to provide timely and convenient care.
We are dedicated to collaborating with animal hospitals by enhancing their in-person services, extending care availability and easing the workload on brick-and-mortar practices. Our goal is to support overburdened hospitals by providing patient care when it's needed most, whether during regular hours or after. We’re not here to compete—we're here to collaborate. While we've grown, we maintain a "mom and pop" culture and mentality, valuing personal relationships, and fostering a close-knit, supportive work environment.
The Opportunity:
VetWise is expanding and seeking seasonal part-time passionate, remote Registered Veterinary Technicians (RVT’s) to join our growing team in Ontario over our busy summer months! This role allows you to utilize your RVT skills to support pet owners, enhance access to care, and reduce the workload for veterinary hospitals.
Your Role:
Conduct Remote Patient Triage and Support: Assess pet symptoms and medical histories through teletriage, helping determine the level of care needed, direct pet owners to appropriate next steps, whether emergency care or telemedicine consultation.
Client Education and Support: Provide compassionate support and answer questions about managing symptoms or administering medication after a consultation has been completed.
Coordinate Follow-Up Care and Appointments: Schedule follow-up appointments or check-ins and coordinate referrals to in-person clinics when necessary for further diagnostics or treatment.
Document and Update Patient Records: Accurately record patient histories and client interactions in the system to maintain up-to-date medical records for continuity of care.
Provide Emergency Virtual Triage: Offer immediate virtual triage assistance for urgent cases, assessing whether the situation requires emergency intervention and advising clients on first steps until they can reach in-person care.
Technical Support for Virtual Consultations: Ensure clients are prepared for virtual consultations by providing guidance on using the Smart.Vet platform and troubleshooting any issues to maintain a smooth consultation process.
Our Requirements:
Must hold an active registration in Ontario and be a current member in good standing with the OAVT.
Minimum of 3-5 years experience as a Registered Veterinary Technician/ Technologist (RVT)
Minimum of 1 year of direct customer service experience
Excellent verbal and written communication skills
Must be proficient in using technology (i.e. skilled in navigating computers, managing virtual consultations, and using telehealth platforms to deliver high-quality veterinary care remotely)
Must have a quiet dedicated workspace at home including reliable high speed internet access, laptop or desk top computer
Capable of exercising sound judgment and problem-solving independently in a remote setting, including the ability to assess urgent situations and determine appropriate next steps
Must be available to work on weekends
Must be able to successfully pass an internet speed test
Why Join Us?
Be part of a growing, innovative company that values a "mom and pop" approach to teamwork and relationships
Work remotely from the comfort of your home
Schedule
Part-time Seasonal Role (April - September)
This role requires recurring Saturday and or Sunday shifts
Location
Remote - Registered in the province of Ontario
If you are a compassionate, skilled RVT with a passion for expanding access to veterinary care and supporting pet owners and veterinary teams alike, we invite you to apply! Submit your resume and complete our pre-screening questions to take the first step toward joining our family at VetWise.
Remote Remote Veterinary Technician (Seasonal) • Victoria, British Columbia
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
PetSmart Langford, British Columbia, Canada.PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!.At PetSmart, we’re more than just a company.We believe when our associates are ha... Show more
Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.We Bring This To Life Through Three Promises.Our People Promise – To be a g... Show more
Advance your veterinary career with WAVES as a Neurology Registered Veterinary Technician in beautiful Victoria, BC.Join a passionate team committed to delivering top-tier patient care in a vibrant... Show more
Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle.Our Field Sales teams work closely with our customers and offer a personalized face-... Show more
Central Victoria Animal Hospital seeks a Veterinary Receptionist dedicated to client care and service excellence.This full-time position focuses on fostering a friendly environment for pet parents ... Show more
Veterinary Receptionist, Client Care.Central Victoria Animal Hospital is currently welcoming a customer service-focused Veterinary Receptionist, Client Care to join our team.This full‑time opportun... Show more
Job Title: Leasing Specialist-Residential.Primary Location: Victoria, BC.Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodatio... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
SuperTech Auto is growing, and we’re looking for an experienced Automotive Technician to join our team.If you’re strong in diagnostics, take pride in your work, and want to be part of a professiona... Show more
The District of Saanich is seeking Fleet Equipment Technicians who will be responsible for the preventative maintenance, repair, and daily running of all Public Works small tools and equipment.They... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Registered Veterinary Technologist, RVT.Schedule: Full-time, rotating weekday schedule.Shifts may range from 8‑10 hours, 4‑5 days per week.Work closely with Specialty and Anesthesia departments to ... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Make a difference for pediatric patients as a Pediatric Respirologist in Vancouver Island's stunning Victoria with Island Health.This permanent role focuses on critical respiratory care and consult... Show more
A technology services company is seeking a freelance Data Center Technician located in Victoria, CA.The role requires hands-on support for mission-critical infrastructure, including hardware instal... Show more
A regional municipality is seeking a Fleet Equipment Technician responsible for preventative maintenance and repairs of public works equipment.Candidates should have Grade 12 or equivalent, relevan... Show more
Competitive wages $20 to $25 per hour (based on experience).Health, dental, and vision benefit programs for you and your family, including a RRSP program with company matching!.We will develop your... Show more
Hello! I am looking for a reliable and experienced pet sitter to take care of my beloved pets in Sidney, British Columbia.I have a small menagerie of cats and dogs, and I am seeking someone who can... Show more
At Midas, we are a Vancouver Island family owned and operated business looking to add to our dedicated team in beautiful Brentwood Bay, Victoria BC.For over 40 years we have provided quality servic... Show more
