Talent.com
Endvr
Remote Customer Support RepresentativeEndvr • Kamloops, British Columbia
Remote Customer Support Representative

Remote Customer Support Representative

Endvr • Kamloops, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description
At ENDVR, we’re focused on empowering the world’s best action sport, optical, outdoor and lifestyle brands to connect with in-store associates. We’re the digital platform focused on sales in the physical world, and we make it easy for brands to engage with retail sales associates to drive sales, share product knowledge, promote their brand, and gather data to measure success in real-time.
We’re growing quickly and looking for a Customer Support Representative to help our customers navigate the ENDVR platform as we scale. We’re looking for a thoughtful problem solver who cares deeply about world-class customer experiences, understands the retail environment, and wants to grow alongside the platform.

What You’ll Do

    • Contribute to diverse tasks, projects, and initiatives that support departmental and company-wide growth.
    • Triage and respond to incoming customer inquiries through email and our ticketing system with clarity, empathy, and efficiency.
    • Become an expert in the ENDVR platform, supporting and training new and existing customers on best practices to increase adoption and success.
    • Work with customers to identify, reproduce, and resolve issues — focusing not just on what they’re asking for, but why they’re asking.
    • Share recurring issues, insights, and customer feedback with the Product and Development teams to help continuously improve the platform.
    • Identify repeat support questions and help create user guides, manuals, and knowledge-base articles to reduce future inquiries.
    • Maintain high customer satisfaction and contribute to a positive, supportive customer experience.

You Own This If You Have

    • Experience working in retail, especially in environments where customer experience, product knowledge, and communication matter.
    • Experience using the ENDVR platform (as a retail associate, manager or brand rep) — this is a strong advantage.
    • A genuine belief in the importance of world-class customer service and a desire to help people succeed, not just complete tasks.
    • A passion for the outdoor, action sport, optical, or lifestyle industry, through personal participation, professional experience, or both.
    • A growth mindset — you’re motivated to learn, improve, and excel in your role every day.
    • A strong work ethic and positive attitude, valuing accountability, ownership, and collaboration over having all the answers.
    • Curiosity and empathy — you enjoy asking thoughtful questions and guiding customers toward the best outcome.

What We’re Looking For

    • You’re computer-savvy and comfortable working with web-based tools, dashboards, and ticketing systems.
    • You're confident in navigating new software and learning new systems, even if you haven’t used them before.
    • You don’t need a deep technical support background — attitude, ownership, and willingness to learn matter more than prior tech experience.
    • Strong written and verbal communication skills, with the ability to explain complex topics in simple terms.
    • Excellent time management, organization, and prioritization skills in a fast-paced environment.
    • Strong attention to detail and the ability to analyze issues and make well-reasoned decisions.
    • French language proficiency is a plus.
$45,000 - $55,000 a yearAbout ENDVRWe’re a fast-growing and humble start-up team that understands the impact that technology can make in the retail space. ENDVR is based in Montreal with a fun and flexible hybrid working environment.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Create a job alert for this search

Remote Customer Support Representative • Kamloops, British Columbia

Similar jobs

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Kamloops, BC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Customer & Sales Support Coordinator

everguardKamloops, Thompson-Nicola Regional District, CA
Full-time

Customer & Sales Support Coordinator.Kamloops, BC | Everguard Fire Safety.Are you an organized, customer-focused professional who thrives in a fast-paced environment where sales, service, and teamw... Show more

 • Promoted

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupKamloops, British Columbia, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Product Support Sales Representative

Big Country Equipment Repair LTDKamloops, Thompson-Nicola Regional District, CA
Full-time

Product Support Sales Representative.K-$125k annually – plus bonus eligible.Full-time, flexibility required for travel and overtime as needed.Big Country Equipment is a leading heavy equipment serv... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Kamloops, BC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Mining - Product Support Representative

WajaxKamloops, Thompson-Nicola Regional District, CA
Full-time

Play an integral role in the support and sales process as an outside Mining Product Support Representative.Build your business by building strong customer relationships, answering product and servi... Show more

 • Promoted

Outside Parts Sales Representative

Peterbilt PacificKamloops, Thompson-Nicola Regional District, CA
Full-time

The Outside Parts Sales Rep acts as a customer service representative through the delivering of parts and maintains relationships with customers.Extended Health & Dental Benefits.Employer Contribut... Show more

 • Promoted

Retail Customer Experience Representative

IndigoKamloops
Full-time

Become a Retail Customer Experience Representative at Indigo, where your role will center on creating positive interactions and enhancing the overall customer experience.Engage customers with stori... Show more

 • Promoted

Business Sales Consultant - Remote - Flexible Hours - C$60,000 - C$140,000 A Year - Remote

RogersKamloops, Canada
Remote
Full-time

Seeking an Outbound Business Sales Consultant to upsell and cross-sell services to existing SMB customers, managing a structured sales process and meeting monthly targets for commission earnings. Show more

 • Promoted

Rogers Sales Rep (140k+ Per Year) - Remote - C$60,000 - C$140,000 A Year - Remote

RogersKamloops, Canada
Remote
Full-time

Remote Sales Representative for Rogers, engaging with SMB customers via calls to upsell internet, wireless, and cable services. Show more

 • Promoted

Outside Sales Representative

Appsierra GroupKamloops, Thompson Nicola Regional District, Canada
Full-time

Collavion is a forward-thinking technical talent sourcing and talent solutions partner serving growing companies across diverse industries.Our approach combines creative talent sourcing, data-drive... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupKamloops, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Customer Service Representative

Canadian LinenKamloops, Thompson-Nicola Regional District, CA
Full-time

Posted Wednesday, June 3, 2026 at 3:00 AM.Job stability: Canadian Linen has been employing people for 100 years.Competitive pay rate + commission.Great benefits and employee assistance program.Ongo... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupKamloops, British Columbia, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupKamloops, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Customer Experience Representative

IndigoKamloops, Thompson-Nicola Regional District, CA
Full-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and is guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being a... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausKamloops, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Sales Representative - Facility Services

Cintas CanadaKamloops, Thompson-Nicola Regional District, CA
Full-time

Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Selling Power’s 60 Best... Show more

 • Promoted

Customer Service Focused Delivery Specialist

Canadian LinenKamloops, Thompson-Nicola Regional District, CA
Full-time

Become a Customer Service Representative at Canadian Linen, excelling in delivery, sales, and client communication.You will enjoy a supportive work culture and valuable benefits in this vital role.... Show more

 • Promoted

Insurance Sales Representative

Combined InsuranceKamloops, BC, CA
Full-time

Are you an enthusiastic, results-driven individual with a desire for independence and flexibility in how you manage your workday? Do you want to make a meaningful impact in your community and in th... Show more