Talent.com
Attaineo
Remote Bilingual Customer Services RepresentativeAttaineo • Mirabel, Quebec
Remote Bilingual Customer Services Representative

Remote Bilingual Customer Services Representative

Attaineo • Mirabel, Quebec
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Attaineo Search is an industry-leading, collaborative recruitment consulting firm specializing in Life Sciences recruiting across North America. With 40+ years of Life Sciences industry experience, Attaineo Search partners with global Life Sciences organizations to provide customized recruitment services in direct placement, executive search, and RPO talent acquisition.

We are currently looking for a Bilingual Customer Service Representative for one of our global medical devices clients to support the ongoing growth and expansion of their HQ based in Markham. In this position, you will play a key role in supporting both customers and Sales Representatives by delivering a high level of service and responsiveness. This individual will be responsible for managing customer inquiries, processing orders, coordinating logistics, and resolving issues to ensure customer satisfaction and operational efficiency. This is an excellent opportunity to join a collaborative and fast-paced environment that offers long-term career growth within the medical device industry.

Key Responsibilities

  • Respond promptly to customer inquiries and process product orders accurately and efficiently
  • Address and resolve customer concerns related to orders, sales support, and service requests
  • Track shipments and provide updates to customers and Sales Representatives as needed
  • Manage a variety of order types, including standing orders, EDI orders, blanket orders, and mail orders
  • Support the Sales team with account-related inquiries and product sample coordination
  • Collaborate cross-functionally with Shipping, Regulatory, Manufacturing, and other internal departments to ensure timely product delivery and availability
  • Process credits, debits, and product returns as required
  • Effectively prioritize tasks and manage multiple responsibilities in a fast-paced environment
  • Provide additional administrative and operational support to the team as needed

Qualifications

  • High school diploma required; post-secondary education is considered an asset
  • Minimum of two years of customer service experience within a professional environment
  • Strong computer proficiency, including Microsoft Office (Excel, Word, PowerPoint) and experience working with ERP and CRM systems
  • Strong organizational skills with the ability to make accurate and timely decisions
  • Ability to work collaboratively within a team-oriented environment
  • Solid understanding of customer service best practices and a customer-first mindset
  • Fully bilingual in English and French, with excellent verbal and written communication skills in both languages
Create a job alert for this search

Remote Bilingual Customer Services Representative • Mirabel, Quebec

Similar jobs

Leader Rayon Fruits et Légumes - Gestion & Service Client

Metro Inc.Sainte-Adèle, Laurentides, CA
Full-time

Une entreprise de distribution alimentaire recherche un·e Gérant·e des fruits et légumes à Sainte-Adèle, Québec.Vous serez chargé·e de superviser la section des fruits et légumes, en garantissant l... Show more

 • Promoted

Bilingual Customer Service Representative - C$20 - C$23 An Hour

HaysSainte-Thérèse, Canada
Full-time

Greets visitors, answers calls, manages mail, and assists with administrative tasks in English and French. Show more

 • Promoted

Spanish Private Tutoring Jobs Saint-Hippolyte

SuperprofSaint-Hippolyte, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Spanish Private Tutoring Jobs Sainte-Adèle

SuperprofSainte-Adèle, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausChertsey, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Housekeeper Wanted - Join Our Team: Seeking Reliable Housekeeper In Saint Sauveur, Quebec – $25 Per

Housekeeper.comSaint-Sauveur, Quebec, Canada
CA$25.00 hourly
Part-time

Part-Time Housekeeper Wanted – Saint-Sauveur, Quebec I am a homeowner in Saint-Sauveur, Quebec, looking to hire a reliable and detail-oriented housekeeper to help maintain my home and keep it clea... Show more

 • Promoted

Effectuez des achats et des livraisons - Aucune expérience requise

Instacart Shoppersprévost, qc, Canada
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Join Mont Gabriel as a Sales Manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Take your sales expertise to new heights at Mont Gabriel in beautiful Sainte-Adèle, QC.As a Sales Manager, you'll develop business opportunities and nurture customer relationships within a vibrant ... Show more

 • Promoted

Onsite Member Experience & Financial Empowerment Advisor

DesjardinsSainte-Adèle, Laurentides, CA
Full-time

A leading financial services cooperative in Laurentides seeks a full-time Member/Client Experience Advisory Agent.You will enhance member satisfaction by providing personalized solutions and promot... Show more

 • Promoted

Représentant au service à la clientèle / Customer Service Representative

Fleurco Products Inc.Kirkland, Montreal (administrative region), CA
Permanent

Représentant au service à la clientèle / Customer Service Representative.Lieu : Montréal, QC | Statut : Permanent, temps plein.Chez Fleurco, nous concevons et fabriquons des produits de salle de ba... Show more

 • Promoted

Conseiller(ère) en services bancaires- FR

RBCRoulottes-des-Monts, QC, CA
Full-time

Conseiller(ère) en services bancaires - FR.RBC Saint-Sauveur-des-Monts, Quebec, Canada.Veuillez noter que les candidats retenus devront offrir et maintenir une mobilité entre les emplacements des s... Show more

 • Promoted

Bilingual Customer Service Representative - 12 Month Contract - C$46,000 - C$55,000 A Year - Remote

Empire lifeSainte-Thérèse, Canada
Remote
Temporary

Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Show more

 • Promoted

Remote Referral Partnerships Lead

Micro1Prevost, Quebec, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Senior Customer Service Representative // Représentant(e) senior au service à la clientèle

Rolf C. HagenBaie-D'Urfé, Montreal (administrative region), CA
Full-time

Senior Customer Service Representative - Montreal, West Island - HYBRID.Are you passionate about Pets?.Join the world's largest privately‑owned pet product company as our newest Senior Customer Ser... Show more

 • Promoted

Bilingual Customer Service Representative - Up To C$80,000 A Year

Beyond Bilingual Inc.Boisbriand, Canada
Full-time

Manages customer orders, communicates schedules, and handles inquiries regarding shipments, shortages, and quality. Show more

 • Promoted

Remote Canada Post Representative (Calls & Chat) – Bilingual - $19.9 An Hour - Remote

NqxSainte-Thérèse, Canada
Remote
Full-time

Provide customer assistance via phone and chat for inquiries related to delivery, mail, rates, and service.Manage multiple chats and calls, documenting interactions and adapting to evolving needs. Show more

 • Promoted

Spanish Private Tutoring Jobs Saint-Sauveur

SuperprofSaint-Sauveur, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Sales manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont‑Gabriel, Sainte‑Adèle, QC, Canada J8B 1A5.Between $55,000 and $60,000 per year.Perched atop Mont Gabriel in Sainte‑Adèle, our hotel offers a truly unique environment where employees ... Show more

 • Promoted

Bilingual Customer Service Professional (En/Sp) - $25 An Hour

Recruit Action inc.Sainte-Thérèse, Canada
Full-time

Handles inbound calls, provides support for 401(k) retirement accounts, and processes account changes.Requires English and Spanish fluency. Show more

 • Promoted

Spanish Private Tutoring Jobs Prévost

SuperprofPrévost, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more