Talent.com
Rentokil Initial
Remote Customer Experience RepresentativeRentokil Initial • Regina, Saskatchewan
Remote Customer Experience Representative

Remote Customer Experience Representative

Rentokil Initial • Regina, Saskatchewan
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team.

Job location: Remote
Timings: 11:00am-8pm Est Shift with alternating Saturday shifts
Salary: $19.5-$25 CAD/Hr.

This role will act as a liaison, providing product/service information, answering questions on calls and emails, and resolving issues. This position interacts with customers to answer product, service, and billing questions and assist with customer requests. To be successful in this role, the incumbent must be an excellent communicator, possess strong verbal and written communication skills and have a customer focused attitude.

  • The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:
  • Maintaining strong customer relationships by handling questions and concerns with speed and professionalism
  • Receiving and placing customer service telephone calls, completing web forms and responding to emails
  • Entering and processing orders for new and existing customers
  • Investigating issues and resolving customer complaints
  • Updating and managing customer databases
  • Actively promoting Terminix products and services
  • Monitoring the route and status of field technicians to coordinate and prioritize their schedule
  • Relaying work orders, messages, and information to and from technicians and field management
  • Constantly improving results by adhering to a philosophy of service excellence, and following business processes
  • Providing an outstanding customer experience to all customers
  • Available to work as required based on customer needs
  • Performing other duties
  • Persuasive communication skills and lots of personality!
  • Sales oriented, has the ability to identify sales opportunities within a service environment
  • Energetic, positive and self motivated
  • Naturally empathetic, with the ability to build a strong rapport
  • Excellent communication skills - both verbal and written
  • Professional demeanor, stellar phone etiquette
  • Able to perform successfully in a high paced, results-oriented environment
  • Ability to build relationships and communicate with a broad range of people
  • Well organized, energetic and reliable
  • Ability to work independently in a busy environment
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • At least one year’s experience in a Call Centre role answering phone calls and emails
  • Proficient with Microsoft Office, Outlook and other applicable computer programs
  • Bilingual English/French an asset
  • High school diploma – College preferred
  • Will have to undergo a criminal background check
  • Will be required to wear a headset, input data and sit for long periods of time

  • You are paid during your training!
  • Great benefits - Medical, Dental, and Vision
  • Employer-matched RRSP program up to 3.5% of your base salary per year
  • Paid sick and vacation days
  • Life Insurance
  • Competitive compensation

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Create a job alert for this search

Remote Customer Experience Representative • Regina, Saskatchewan

Similar jobs

Bumper to Bumper Sales Representative

Bumper to Bumper CanadaRegina, Division No. 6, CA
Full-time

Drive your career forward as a Counter Sales Representative at Bumper to Bumper in Regina, SK.Utilize your experience in the automotive aftermarket to connect with customers effectively.Bumper to B... Show more

 • Promoted

Want Cash Jobs? Earn With Uber Instead

Uber eatsCraven, SK, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

English Private Tutoring Jobs Caledonia No. 99

SuperprofCaledonia No. 99, Saskatchewan, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Remote Benefits Specialist

AO-Globe LifeRegina, Division No. 6, CA
Remote
Permanent

About the job Remote Benefits Specialist.AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete tran... Show more

 • Promoted

Outside Sales Representative

Sinclair SupplyRegina, Division No. 6, CA
Full-time

HVACR products, has been proudly serving our employees, industry, and customers since 1946.Come join our team of likeminded individuals, and experience an outstanding company culture filled with gr... Show more

 • Promoted

LF Sales Rep

FountainRegina
Full-time

LeafFilter - Outside Sales Representative - Regina (Canada) LeafHome.LeafFilter Gutters and Gutterprotection.No cold calling- no sweepstake giveaway- real people confirming your leads.Are you tired... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USRegina, Saskatchewan
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Retail Experience Lead

Fire & Flower IncRegina, Division No. 6, CA
Full-time

Victoria Ave, Regina, SK S4N 7E1, Canada.Posted Thursday, July 16, 2026 at 6:00 AM.About Us: Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locati... Show more

 • Promoted

Automotive Service Consultant - Customer Experience

Auto Electric ServiceRegina, Division No. 6, Canada
Full-time

A reputable automotive service provider in Regina is looking for a motivated Service Consultant to enhance customer satisfaction and streamline service operations.This role involves assisting custo... Show more

 • Promoted

Retail Team Leader: Career Growth & Customer Impact

DollaramaRegina
Full-time

A leading retail company is seeking a Team Leader for their Regina location.This full-time role requires open availability including weekends and evenings.The ideal candidate will have a minimum of... Show more

 • Promoted

Deliverr User Experience Designer Position

DeliverrRegina, Division No. 6, Canada
Full-time

Become a User Experience Designer at Deliverr in Regina, SK, where you’ll enhance our on-demand delivery platform.Your role will involve translating user needs into effective design strategies for ... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausRegina, SK, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Director, Card Platform & Experiences (Remote) - $238,000 - $298,000 A Year - Remote

AffirmRegina, Canada
Remote
Full-time

Director sought to lead the Card Platform and Experiences team, driving engineering outcomes and enhancing card-related capabilities. Show more

 • Promoted

Remote Sales (No Cold Calling)

AO Globe LifeRegina, Division No. 6, Canada
Remote
Full-time

You're a Saskatchewan tax resident and you don't get into insurance to try it.You get into it to win and you fundamentally care about people.We're expanding across Canada & the US and looking for d... Show more

 • Promoted

Remote Paid Panel Immediate Start. Customer Service Representative Agent Welcome

AFG IncRegina, Canada
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunit... Show more

 • Promoted

Outside Sales Representative

Sinclair-Supply-LtRegina, Division No. 6, Canada
Full-time

HVACR products, has been proudly serving our employees, industry, and customers since 1946.Come join our team of likeminded individuals, and experience an outstanding company culture filled with gr... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaLumsden No. 189, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Residential Manager

NFI North, Inc.Milestone, Saskatchewan, Canada
Full-time

Milestone provides safe, therapeutic, short-term residential placement for male and female youth age 12-18.The program serves youth and families struggling with issues that include emotional distur... Show more

 • Promoted

Data Entry Clerk (Remote) - No Experience Required

ApexFocusGroupRegina, SK, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Remote Appointment Setter - 60k / Year

Spade RecruitingLumsden No. 189, Saskatchewan
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more