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Crewbloom
Remote Administrative Assistant (Cleaning Company & Virtual Assistant Company)Crewbloom • Westmount, Quebec
Remote Administrative Assistant (Cleaning Company & Virtual Assistant Company)

Remote Administrative Assistant (Cleaning Company & Virtual Assistant Company)

Crewbloom • Westmount, Quebec
30+ days ago
Job type
  • Full-time
  • Part-time
  • Remote
Job description

We are seeking a proactive, detail-oriented Administrative Assistant to provide dual support for our client’s cleaning and virtual assistant firms. This role is perfect for a self-starter who excels in organized environments and thrives with high autonomy. As businesses grow, the successful candidate will have opportunities for increased administrative responsibilities and optional cleaning shifts.

Schedule:

Mondays, 9 AM–3 PM or every second Monday (Flexible Within This Window)

Possible additional hours in the future, more hours as coverage for cleaners

Location: On-Site

Employment Type: Part-Time

Job Responsibilities

  • Cleaning Company Tasks
    • Schedule & Confirm: Keep the weekly client calendar updated and verify all bookings.
    • Assign & Update: Delegate jobs to cleaners and ensure they have the latest notes for every project.
    • Communicate: Promptly answer customer questions through all communication channels.
    • Monitor Payments: Process invoices, follow up on payments, and keep financial records organized.
    • Manage Billing: Assist with the weekly payroll and billing process for contractors.
    • Track Progress: Compile weekly service logs and data into easy-to-read reports.

  • Virtual Assistant Company Tasks
    • Maintain Profiles: Keep our CRM updated with accurate records for all VAs and clients.
    • Track & Bill: Audit VA hours and assist in the preparation of weekly invoices.
    • Onboarding Support: Oversee the intake process to ensure a smooth start for every new client.
    • Reporting: Create weekly summaries that highlight key performance metrics.
    • Facilitate Communication: Ensure clear, professional correspondence between clients and the VA team.
    • General Admin: Manage day-to-day administrative projects and record-keeping.
  • Prior administrative experience is required
  • Must be able to pass a standard criminal record check
  • Proven ability to work independently with high autonomy and minimal oversight
  • Exceptional verbal and written English communication skills
  • Comfortable utilizing Google Workspace, managing spreadsheets, and navigating CRM platforms
  • Strong time-management skills with a focus on accuracy and task prioritization
  • Must be legally authorized to work in Canada
  • Candidates should have a minimum of 2 years of residency in Canada, featuring a strong understanding of the local market and cultural nuances

Minimum Technical and Work Environment Requirements:

  • Internet Connection:
    • Primary internet connection with a minimum speed of 15 Mbps.
    • Backup internet connection with at least 10 Mbps.
    • Backup connection must be capable of supporting work during a power outage.

  • Primary Device:
    • Desktop or laptop equipped with at least:
      • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
      • A minimum of 8 GB RAM.

  • Backup Device:
    • Must meet or exceed the performance of an Intel Core i3 processor.
    • Must be functional during power interruptions.

  • A functioning webcam.
  • A noise-canceling USB headset.
  • A quiet, dedicated home office space.
  • Peripherals and Workspace: A smartphone for communication and verification purposes.
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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Remote Administrative Assistant (Cleaning Company & Virtual Assistant Company) • Westmount, Quebec

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