Account Manager – Personal Lines Client Care
Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. We’ve been recognized as Brokerage and Innovator of the Year, and have been named one of Canada’s Top Growing Companies by The Globe and Mail’s Report on Business magazine multiple times.
We’re growing our Personal Lines Client Care team to help take our client experience to the next level and elevate Mitch to new heights. Are you an experienced Account Manager who enjoys building relationships, problem solving, and ensuring clients feel supported and valued throughout every interaction? Join us!
What you’ll do
Working as part of our Personal Lines Client Care team, your passion for providing top-notch customer service will shine as you support our existing clients with guidance and expertise that helps to strengthen overall retention.
You know that every client interaction is an opportunity to better meet their needs. Yes, this means up-selling, but not in a pushy way. More in a “how else can I help you today?” way.
You’ll work with clients through multiple channels to answer questions, make policy changes, review renewals, cross-sell, update files, assist with billing changes, and complete other service requests. You’ll be their go-to insurance expert, providing professional advice to ensure they have the protection they need.
What you’re amazing at
Your qualifications
You’ve worked as an Account Manager or CSR at an insurance brokerage for two or more years and have deep knowledge of Personal Lines products. You also have your RIBO licence.
Where you’ll work is up to you
We believe in providing a flexible work environment where our teammates have the option to work for us from anywhere across Canada.
Come join us
We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission to make insurance lovable.
Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.
Remote Account Manager, Personal Lines Client Care • Delta, British Columbia
Manage and grow relationships with high-value clients across the Canadian market.Serve as a key point of contact for priority clients throughout the client lifecycle, including onboarding, activati... Show more
Personal Lines Account Manager.Fully remote for California or Nevada based candidates.Responsible for overseeing client service and communication, ensuring excellence in every interaction.Duties in... Show more
A leading AI marketing solutions provider is seeking an experienced Enterprise Customer Success Manager in Vancouver.The successful candidate will drive revenue growth initiatives, lead strategic i... Show more
A leading insurance brokerage is seeking a Personal Lines Sales Broker to offer exceptional client experiences.This role includes consultative selling, handling leads, and guiding clients to suitab... Show more
A leading building maintenance firm in Metro Vancouver is seeking an Account Representative / Account Manager to manage and grow client accounts.The role involves building strong relationships with... Show more
Transform lives while you work from home as a driven Account Sales Representative.Engage with clients and provide essential life insurance options that truly matter.This remote position invites sel... Show more
A leading IT solutions provider is seeking a Sales Account Representative in Vancouver, Canada.This role offers extensive training and development, emphasizing relationship building and selling top... Show more
A leading insurance firm seeks a motivated Personal Lines Account Manager to work from home or in Calgary, AB.You will handle inbound leads and provide tailored insurance solutions while demonstrat... Show more
An established industry player is searching for a dynamic Account Manager in the technology sector.This role focuses on driving business development by proactively acquiring clients and managing re... Show more
A leading insurance provider is hiring remote Customer Care Managers to handle client inquiries and provide solutions.This position offers uncapped earning potential, flexible hours, and career gro... Show more
Senior Manager, Client Success - Canada - Remote.Greater Toronto Area (Markham).The Senior Manager, Client Success has the mandate on managing client relationships, growing a portfolio of accounts,... Show more
Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most.With over a decade of expertise and 420+ B2B brands under our belt, we've ear... Show more
A leading insurance provider is seeking a Personal Lines Account Manager to oversee client service and administrative processes.This fully remote role is ideal for candidates with over 5 years of i... Show more
As a Personal Lines Account Manager at Schill Insurance, you’ll deliver exceptional service to our clients while identifying opportunities to go above and beyond their expectations.You’ll play a ke... Show more
A leading biopharmaceutical solutions organization is seeking a Senior Account Executive to manage customer relations and align tactical objectives with brand strategy.Responsibilities include mana... Show more
A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Show more
A growing insurance company is seeking motivated Customer Care Managers to join their remote support team.This role offers uncapped earning potential, flexible hours, and a supportive virtual cultu... Show more
A growing insurance firm is seeking motivated Customer Care Managers to join their remote support team.This role offers flexible hours, uncapped earning potential, and ample opportunities for caree... Show more
Syneos Health is seeking a skilled Account Executive for a fully remote role.This position focuses on client management and tactical execution aligned with healthcare marketing objectives.In this c... Show more
A boutique executive search firm is looking for a Private Client Advisor to focus on new client acquisition in Canada.This remote role offers warm leads and emphasizes sales without portfolio manag... Show more
