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Island Health
Training Lead Registration Practice and Reliability (231035)Island Health • Victoria, British Columbia, Canada
Training Lead Registration Practice and Reliability (231035)

Training Lead Registration Practice and Reliability (231035)

Island Health • Victoria, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description
Description

In accordance with the Vision Purpose and Values and strategic direction of Island Health (Vancouver Island Health Authority) patient and staff safety is a priority and a responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Regional Manager Registration the Training Lead - Registration Practice and Reliability supports and facilitates the orientation education and training of Registration and Patient Placement staff. The Training Lead - Registration Practice and Reliability assists with ensuring registration reliability and guiding the implementation of new processes and Data Quality programs within Registration and Patient Placement. The Training Lead - Registration Practice and Reliability works directly with Registration and Patient Placement staff as a leader mentor and trainer to ensure quality standards and procedures are being met. Provides role modelling and leadership to promote a positive learning culture standardized registration and bed management practices.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:

Education Training And Experience

A level of education training and experience equivalent to a Bachelors Degree in Business Administration or related field and a minimum of five (5) years of recent related experience preferably in a large complex organization.

Valid BC Drivers License.

Skills And Abilities

  • Sound knowledge of existing systems and processes that support movement of patients through the acute care system.
  • Ability to develop educational strategies and programs.
  • Excellent Change Management skills excelling in the ability to review and test system enhancements with a high level of attention to detail.
  • Excellent computer skills with advanced knowledge of the use of Excel & Sharepoint.
  • Expertise in Health Information Management Registration practices and operational workflows.
  • Knowledge of adult education and learning principles and ability to integrate into programs and strategies.
  • Demonstrated leadership skills.
  • Excellent interpersonal problem solving and conflict management skills.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal effectively with others including Patient Placement staff Coordinators Site Operations inpatient units patients and physicians.
  • Ability to keyboard at least 50 wpm.
  • Knowledge of medical terminology.
  • Physical ability to carry out the duties of the position.


Requirements




Employment Type : Full-Time
Experience: years
Vacancy: 1
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Training Lead Registration Practice and Reliability (231035) • Victoria, British Columbia, Canada

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