Senior Systems & Security Specialist

We are a security-first IT services and technology advisory firm based in Victoria, BC. We help growing organizations design stable, secure, and modern technology environments.

At Lighthouse, we have intentionally stripped away the enterprise bureaucracy and fear-driven sales to focus on high-level technical advisory, and calm, deliberate execution. We are growing and are looking for someone who wants to be a core member of a lean, local team.

We specialize in:

• Enterprise-grade cybersecurity for small and mid-market organizations
• Microsoft 365 and Azure-centric environments
• Sophos-based security architecture
• Forward-looking automation and intelligent systems

The Role

We are hiring a Senior Systems & Security Specialist to play a foundational role in our technical team.

This is a senior, hands-on position responsible for day-to-day security and systems integrity across multiple client environments. You will be a trusted technical authority for customers and an anchor for the Lighthouse team as we scale.

This role is ideal for someone with strong Sophos experience, solid MSP or multi-environment background, and the judgment to operate independently.

Key Responsibilities

Security & Sophos Platform Ownership

Deploy, manage, and support Sophos Endpoint, Intercept X, and MDR

• Configure and maintain Sophos firewalls (policies, VLANs, VPNs, site-to-site)
• Respond to and triage security alerts in coordination with SOC workflows
• Lead remediation and hardening efforts
• Maintain accurate, structured security documentation

Sophos is a core platform for Lighthouse. Hands-on experience is required.

Systems & Infrastructure Support

• Deploy and support Windows 11 endpoints
• Administer Microsoft 365 and Azure AD (Entra ID)
• Troubleshoot networking fundamentals (DNS, DHCP, VPNs, VLANs)
• Support backup systems and validation testing
• Perform on-site infrastructure work as required

Operational & Client Support

• Serve as a senior escalation point for technical issues
• Work directly with clients in a calm, professional manner
• Assist with hardware/software lifecycle management
• Support ordering, asset tracking, and documentation processes
• Ensure work is completed cleanly and nothing is dropped

Lighthouse is actively expanding into automation and applied AI-driven solutions.

This role is not an AI engineering position, but candidates should be:

• Curious about modern automation and intelligent systems
• Comfortable working in an evolving technical environment
• Open to learning new tools and approaches over time

Experience with scripting, APIs, Azure services, or automation is considered an asset.

Required Experience

4+ years in IT systems or MSP environments

Strong, hands-on experience with:

• Sophos Endpoint and Firewall platforms
• Microsoft 365 administration

Comfortable with on-site client work

Certifications are an asset but not required.

Who You Are

Technical skills get you started, but your approach to the work matters most. We are looking for a senior professional who is:

• Able to stay calm under pressure and provide a sense of reliability for both our team and our clients.
• Comfortable working on-site, independently, and navigating different client environments with ease.
• A clear communicator who can bridge the gap between complex technical concepts to non-technical users.
• Low-ego and high-accountability. You prioritize finding the best solution for our clients, taking responsibility to see projects through until the end, and learning along the way.

Why Lighthouse

• Your Voice Matters: We are a small, high-trust team where your expertise directly influences our technical roadmap. You'll work directly with leadership to shape architecture and strategy.
• Foundational-Level Impact: As we scale, you'll have a foundational role with the opportunity to help shape our standards, our tools, and our future.
• Innovation is Encouraged: We actively encourage curiosity and give you the space to experiment with emerging technology from modern automation to intelligent systems.
• Security-First Culture: Cybersecurity is at the core of everything we do. You'll be a part of a team that prioritizes technical integrity over sales quotas.

Location & Compensation

• Competitive salary based on experience
• Benefits and long-term growth opportunity

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