Junior IT Specialist

SUMMARY

Be a key member of the Solutions IT Support team which supports the warehouse management system portfolio consisting of internal products. Acquire comprehensive product knowledge from software providers and enhance in-house expertise to optimize the IT value chain. The role involves fostering positive and constructive relationships with both internal and external customers to achieve shared goals and objectives. Support the global organization with excellent product knowledge, implementation experience and IT insight. Particularly, it requires a strong focus on the 3 regional business solution teams and the corporate service and consulting function.

KEY DUTIES AND RESPONSIBILITIES

• The Jr. IT Specialist has in depth technical warehouse application knowhow. The key role is to support all aspects around the WMS application infrastructure. As per request the position supports the corporate warehouse applications.
• Coordination and management of all system administrative relevant IT aspects within support area for warehouse applications.
• Consulting with the requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition.
• Daily professional support of implemented warehouse management systems in all technical aspects in DSV
• In this role, he/she is working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams etc.
• The Jr. IT Specialist is single point of contact for the support aspects in a productive environment.
• Release changes, rollouts and hotfix are solely deployed by the Solutions IT Support Team. Control, audit and deployment organization (date, time, communication etc.) can be assigned to this position.
• Structural, organizational and technical tasks supporting an efficient and high-quality run of WMS are assigned to this position as key tasks.
• The Jr. IT Specialist is the technical contact for any technical problems with WMS and infrastructure for WMS.
• Any adhoc tasks as defined by management.

Quality, Health & Safety:
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS
Education and Experience

• Bachelor’s degree or above in IT, business administration, logistics or a similar discipline
• Minimum 2-3 years of work experience, ideally in an international environment with strong focus on warehousing system management
• Very good knowledge in SQL

Skills and Competencies
General Operations Skills/Competencies:
• Good command, both verbal and written, English skills.
• Bilingual (Spanish) preferred with exposure in international working environment.
• Ability to create collaborative engagements and active listening.
• High priority for teamwork
• Strong interpersonal skills, building professional relationships internally and externally.
• Strong problem-solving skills and analytical skills
• Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results.
• Both a team builder and a team-player
• Excellent organizational and time management skills

Language and Computer Skills

• English is the principal language for this position, additional languages may be required in other locations.
• Ability to communicate effectively in a diverse multicultural environment.
• Knowledge of MS SQL and SharePoint; and
• Overall knowledge of Microsoft Office Suite
• Any warehouse management System

Physical Demands

• Prolonged periods sitting and standing at a desk and working on a computer.
• Occasional travel may be required; national and International (approximately 15-20%)
• Requirement to regularly travel and support multiple buildings in local area
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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DSV does not use AI to screen candidates during the recruitment process