Specialist Benefits

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long‑term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close‑knit, safety‑focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Benefits Specialist is responsible for administering Canadian and U.S. group benefits programs including support and resolution of benefits‑related issues. The incumbent ensures data and coverage accuracy in payroll system and in external provider systems, manages interfaces with multiple carriers, and answers employees’ inquiries. The role also provides resolution, supports disability cases and coordinates with internal and external parties. The incumbent advises and provides recommendations for issues related to benefits.

Main Responsibilities

Data and Interface Management

• Administer benefit enrollment tool used by employees to update benefit coverage, make recommendation of improvement and implement changes in collaboration with Information and Technology (I&T)
• Oversee interface with external vendors, review periodic error reports and resolve issues, recommend and implement changes and fixes in collaboration with IT, considering complexity due to several groups and of different carriers
• Perform data accuracy activities in Supply, Application and Products (SAP) as well as with insurers and ensure coverage is aligned with collective agreements (when applicable) and insurer contract
• Perform periodic data audit, apply corrections and changes in a timely manner
• Lead and implement ongoing benefit changes in SAP and with different insurers and considering groups differentiation (handle complex structure due to multiple groups and plans)

Employees’ Support

General Benefits Administration

Manage Death and Disability Claims

Manage Post-Retirement Benefits

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.

Requirements

Experience

Benefits

Education / Certification / Designation

Competencies

Collaborates with others and shares information

Technical Skills / Knowledge

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN’s network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000‑mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email.

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