Coordinator, Water & Sewer -Sewer & Drainage Operations

Position Summary

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The position is responsible for providing operational and business assistance in support of the maintenance, preservation, operation and construction of City sewer and water infrastructure. Working in support of the Supervisor of a work unit this position co-ordinates and schedules resources and tasks/projects, provides business support through advanced operational analyses, and assists with the management of multiple work crews and contractors. This position reports to a supervisor.

Key Duties & Responsibilities:

• Co-ordinate resource management and work scheduling to ensure daily staff assignments are aligned with work and construction plans, work with supervisors, other co-ordinators, and employees to establish or adjust work schedules, processes, and programs to meet required deadlines, targets, goals, and objectives.
• Monitor, compile, maintain, analyse, and interpret operational and business data and statistics for the purpose of recommending changes and improvements to preservation, maintenance and operational plans, programs, procedures, materials, equipment, staffing, contractors, and work schedules in order to improve the efficiency, effectiveness and safety of work crews, contractors, and operations. Data and statistics typically involve daily, weekly/monthly expenditures, equipment usage, production, performance, quality of products and customer service.
• Monitor, identify and evaluate infrastructure assets and services for operational performance and Community safety.
• Listen, investigate, assess, and determine action required to prepare and present appropriate stakeholder responses regarding operational issues. Conduct effective public relations and communication with a strong customer service orientation.
• Investigate, assess, and prepare written responses, documentation, and recommendations regarding concerns and inquiries from internal and external customers.
• Manage requests for service for the work unit.
• Assist with the organization and management of multiple work crews and contractors engaged in the performance of tasks relating to the construction, operation, maintenance, preservation and repair of water and sewer infrastructure.
• Continuously monitor and assess field operational projects and services, including contracted services to ensure they are conducted efficiently, effectively, respectfully, and safely, in accordance with legislation and recognized policies, practices and standards.
• Promote, enforce, and assist the Supervisor to assure compliance of personnel, crews, equipment, materials, and contractors at work sites to meet Provincial Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual.
• Interpret and communicate specifications, blueprints, diagrams, manuals, work orders and city policies and standards to employees and contractors to ensure compliance with requirements.
• Ensure the integrity and accuracy of time, production, and reports submitted by members of the work crew(s) as well as invoices of contractors.
• Requisition and purchase materials, small tools, and supplies within the limits of established authority.
• Consult and coordinate with representatives of businesses and utilities to facilitate maintenance, preservation or construction projects and activities.
• Provide input into and assist in labour relation activities such as staffing, discipline.
• Provide input regarding staff development and performance appraisals of work unit staff.
• Establish and manage inventories for parts, supplies, replacement units, tools, special equipment, and materials pertaining to the work unit.
• Identify and resolve risk management issues related to sewer and water infrastructure, equipment, and operations.
• Perform related duties as required.

Key Qualifications:

• Grade 12 diploma or GED.
• The knowledge, abilities and skills are typically obtained through a minimum of five (5) years’ experience in sewer or water infrastructure or a related industry with a minimum of two (2) years’ supervisory experience.
• Must bring Level 3 Operator Certification, as identified under the Saskatchewan Water and Wastewater Works Operator Certification Standards in the category relevant to their operating area and obtain Level 4.
• Must have demonstrated supervisory, leadership, and project management abilities to plan and organize operational projects, activities, and resources.
• Knowledge of supervisory and leadership principles and effective practices.
• Must have demonstrated ability of diverse knowledge of water and sewer infrastructure procedures, materials and preservation, operation, and construction methods.
• Diverse knowledge of sewer and water design, materials, construction, preservation, and operations.
• Knowledge of applicable rules and regulations of the Provincial Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual pertaining to sewer and water operations.
• Ability to interpret, understand and manage work in accordance with the general rules and regulations of the Provincial Occupational Health and Safety Act, Labour Standards Act, Collective Bargaining Agreements and in accordance with City policies, standards, practises, and guidelines.
• Demonstrated ability to make operational and business computations, compilations, estimates, analysis, and evaluations.
• Demonstrated ability to listen, understand and respond to public and internal inquires/concerns both verbally and in written form, in an acceptable, sensitive, positive, and respectful manner.
• Demonstrated ability to prevent and resolve conflict, and establish and maintain effective working relationships with superiors, associates, subordinates, and the general public.
• Proficient in use of current City software such as Microsoft applications, GIS, Access database, EmpCenter, etc. to retrieve data, prepare operational and business computations, reports, and use e-mail.
• Demonstrated ability to create and maintain a safe, respectful, innovative, and contemporary work environment.
• Ability to resolve labour relations issues and interpret local union agreements to manage the work crew effectively and efficiently.

Working/Other Conditions:

• Must possess or be willing to complete a recognized supervisory development program.
• Must possess and maintain a valid Class 5 Driver’s Licence with the ability to obtain a Class 1 License with an A endorsement within 1 year, and other training qualifications and certifications as deemed necessary for the position by management.
• Will be required to work from a variety of locations (i.e. City Yards and/or other designated bases).
• Must be able and willing to perform work of a physical nature in all types of plants, field environments and inclement conditions.
• Must be comfortable working in environments where sewage is present.
• Must be willing to be on call, perform overtime, and work shift and/or irregular hours.
• Must respond to call outs and emergencies as required.

Additional Requirements:

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses. If you’re passionate about public service and making a difference, apply now!

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Note: Only applications submitted via our online application system are accepted