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bilingual Fire Domain Service Coordinator JCI2JP00016302Manpower • Brampton, ON, CA
bilingual Fire Domain Service Coordinator JCI2JP00016302

bilingual Fire Domain Service Coordinator JCI2JP00016302

Manpower • Brampton, ON, CA
2 days ago
Job type
  • Full-time
Job description

Our client, a leader in fire safety and emergency response services, is seeking a bilingual Fire Domain Service Coordinator to join their team. As a bilingual Fire Domain Service Coordinator JCI2JP00016302, you will be part of the Service Department supporting customer service and dispatch operations. The ideal candidate will demonstrate excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Bilingual Fire Domain Service Coordinator

Location: Brampoton, ON

Pay Range: 29.00/hr

Shift: 8:00am - 4:30pm

What's the Job?

  • Receive, enter, and check Accounts Receivable and schedule customer service requests in the ACE system.
  • Communicate effectively with the Service Resource Center regarding all service calls.
  • Manage service calls from creation through completion, escalating issues as necessary.
  • Reassign work based on current workloads and priorities, ensuring timely service delivery.
  • Maintain regular contact with customers to update on service status and resolve complaints professionally.

What's Needed?

  • High School diploma or equivalent with at least 3 years of experience in customer service or dispatching.
  • Proficient in computer applications, especially Windows; Oracle experience is a plus.
  • Intermediate Excel skills for data management and reporting.
  • Fluent in English and French, with excellent communication skills in both languages.
  • Strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

What's in it for me?

  • Opportunity to be part of a dynamic and growing service team.
  • Work in a collaborative environment that values diversity and inclusion.
  • Develop your skills in dispatching, customer service, and administrative support.
  • Contribute to safety and emergency response efforts that make a difference.
  • Competitive pay rate with consistent work hours.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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Bilingual Fire Domain Service Coordinator JCI2JP00016302 • Brampton, ON, CA

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