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CARE365 Inc.
Group AdministratorCARE365 Inc. • Brampton, Ontario, Canada
Group Administrator

Group Administrator

CARE365 Inc. • Brampton, Ontario, Canada
7 days ago
Salary
CA$75,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
We are seeking a highly organized and analytical Group Administrator to support and oversee operations across a portfolio of five retirement homes in Eastern Ontario. Based at our head office in Brampton, this role requires travel to assigned homes and plays a critical role in ensuring operational consistency, regulatory compliance, and high-quality service delivery.

This position acts as a key link between head office and on-site teams, providing hands-on administrative and operational support while driving performance improvements across all locations.

Key Responsibilities:Administrative & Operational Oversight:
  • Standardize and maintain administrative processes across all five retirement homes.
  • Provide hands-on, on-site support to Administrators and leadership teams during regular visits.
  • Ensure accuracy and consistency in documentation, reporting, and internal processes.
  • Maintain centralized records, policies, and operational documentation.

Compliance & Regulatory Support:
  • Conduct regular site audits and compliance reviews.
  • Ensure adherence to RHRA and other applicable Ontario regulations.
  • Support homes during inspections, licensing, and regulatory reviews.
  • Implement and monitor policy updates across all locations.

Financial & Performance Monitoring:
  • Analyze site-level data including occupancy, staffing, and financial performance.
  • Assist with budgeting, expense tracking, and cost control initiatives.
  • Consolidate and review monthly reports across all homes.

Operational Support & Coordination:
  • Act as a liaison between head office and site leadership.
  • Support staffing coordination, scheduling systems, and HR documentation.
  • Assist with implementation of corporate initiatives and systems.
  • Monitor key performance indicators (KPIs) and support continuous improvement.

Communication & Leadership Support:
  • Coordinate regular meetings with site administrators (virtual and in-person).
  • Ensure consistent communication of policies, updates, and expectations.
  • Support issue escalation and resolution across sites.

Travel Requirements:
  • Travel to retirement homes in Eastern Ontario is required (approximately once in every 3 weeks) or as needed.
  • Ability to spend multiple days on-site as needed.
  • Valid driver’s license and access to a reliable vehicle required.

Qualifications:
  • Diploma or degree in Healthcare Administration, Business Administration, or a related field.
  • 3–5+ years of experience in retirement homes, long-term care, or healthcare operations.
  • Experience supporting or managing multi-site operations is an asset.
  • Knowledge of Ontario retirement home regulations (RHRA) preferred.
  • Strong proficiency in MS Office (Excel, Word, Outlook) and administrative systems.

Key Skills & Competencies:
  • Strong organizational and multitasking abilities across multiple locations.
  • Strong numerical and analytical skills with a keen eye for identifying gaps, inconsistencies, and areas for improvement.
  • Ability to interpret operational and financial data and drive corrective actions.
  • Excellent communication and stakeholder management skills.
  • Detail-oriented with a strong compliance mindset.
  • Proactive, adaptable, and solution-focused.

Working Conditions:
  • Based in Brampton head office.
  • Combination of office-based work and on-site travel.
  • Flexibility in schedule based on operational needs.


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    Group Administrator • Brampton, Ontario, Canada

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