Talent.com
HRS Talent Solutions
Customer Service AssistantHRS Talent Solutions • Hamilton, ON, Canada
Customer Service Assistant

Customer Service Assistant

HRS Talent Solutions • Hamilton, ON, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role

About the Role

We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.

The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.

This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.

Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment

Requirements

  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately

Preferred Skills

  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth

This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.

Apply

If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Create a job alert for this search

Customer Service Assistant • Hamilton, ON, Canada

Similar jobs

Casual Sales Assistant- The Outlet

Hannahs ShoesHamilton, ON, CA
Full-time

Casual Sales Assistant- The Outlet (Te Rapa).Casual SalesAssistant – The Outlet Te Rapa.Loveretail? Join a team that delivers Big Brands.The Outletis Tahua Group’s exciting value-focused retail bra... Show more

 • Promoted

(MAA) Assistant Manager- Sales Support MAA

Morrison ExpressHamilton, ON, CA
Full-time

To Manage Procurement of Rates from Airlines / Agents and co-ordinate with all in concern for RFQ Submission.To procure Rates & accurately submit for Spot shipment Rate Enquiries.To support local c... Show more

 • Promoted

Skilled In Service Customer Coordinator for Enhanced Client Support

Harris Geospatial SolutionsHamilton, ON, CA
Full-time

Take on the role of an In Service Customer Coordinator, pivotal in ensuring client satisfaction through coordinated service management.Drive success through effective communication and customer sup... Show more

 • Promoted

Technical Support and Customer Service Representative with Growth Potential

ConcentrixHamilton, ON, CA
Full-time

Elevate your career as a Customer Service and Technical Support Representative in a supportive environment.Engage customers through calls and online support, addressing technical issues efficiently... Show more

 • Promoted

Service Advisor at Leggat Team Honda

Leggat Auto GroupMilton, Halton Region, CA
Full-time

Become a Service Advisor with Leggat Team Honda in Milton, Ontario.Utilize excellent customer service skills and help guide clients through the service process while ensuring their concerns are add... Show more

 • Promoted

Pharmacy Assistant Position Focusing on Customer Service Excellence

Avanti Software Inc.Hamilton, ON, CA
Full-time

Join a passionate healthcare team as a Pharmacy Assistant, providing top-tier customer service and medication management.This role emphasizes accuracy and responsiveness in pharmacy operations.In t... Show more

 • Promoted

Part-Time Customer Service Role to Elevate Shopping Experience

Stride Property GroupHamilton, ON, CA
Part-time

Join a friendly team dedicated to providing outstanding customer service in a bustling shopping centre.Your warm personality and proactive approach will enhance the experience for both shoppers and... Show more

 • Promoted

Customer Service Team Member

Farm Boy Inc.Hamilton, ON, CA
Full-time

As a Customer Service Team Member, you'll play a vital role in delivering memorable shopping experiences.Your commitment to exceptional service and teamwork will shine through in every interaction.... Show more

 • Promoted

Retail Customer Service Coordinator Full Time - Marshalls/HomeSense - Meadowlands Power Centre

The TJX Companies, Inc.Hamilton, ON, CA
Full-time

Retail Customer Service Coordinator Full Time - Marshalls/HomeSense - Meadowlands Power Centre.Retail Customer Service Coordinator Full Time - Marshalls/HomeSense - Meadowlands Power Centre.In this... Show more

 • Promoted

Retail Sales Assistant

TravelexHamilton, ON, CA
Full-time +1

Travel Service Partner – Asda Travel Money.Cluster roles Cumbernauld, Robroyston, Hamilton & Parkhead Forge so you will need to have access to a vehicle.A job where you can grow, connect, and make ... Show more

 • Promoted

Customer Service Representative

ABL Employment.comMilton, Canada
Full-time +1

After you apply, you will receive a reach‐out from our virtual recruiter.This reach‐out contains an important questionnaire that must be completed to highlight your skills for this position.We will... Show more

 • Promoted

Sales-Focused Coordinator for Customer Engagement

Sherwood Park HyundaiHamilton, ON, CA
Full-time

Maximize customer satisfaction as a Sales-Focused Coordinator.Address inquiries, schedule appointments, and ensure a seamless communication process between customers and the dealership's department... Show more

 • Promoted

Retail Sales Assistant | Cambridge & Hamilton NZ

Petstock GroupHamilton, ON, CA
Full-time

We are looking for individuals that are able and willing to travel between both our Hamilton and Cambridge stores as needed.Join a passionate team where we are inspired by pets and animals to be be... Show more

 • Promoted

RONA Customer Service and Returns Specialist

RONAHamilton, ON, CA
Part-time

RONA seeks a motivated Customer Service and Returns Specialist for a Part Time summer contract.Your dedication to service will enhance every visitor’s shopping experience.As part of RONA's customer... Show more

 • Promoted

Customer Service Specialist at Birnie Plumbing

Birnie Plumbing and DrainsHamilton, ON, CA
Full-time

Elevate customer experiences at Birnie Plumbing & Drains as a Customer Service Specialist.This full-time opportunity focuses on handling calls and ensuring customer appointment satisfaction.In this... Show more

 • Promoted

Pizza Shop Customer Service Expert

Ontario Trillium FoundationHalton Hills
Full-time

Join Domino's as a Customer Service Expert and deliver exceptional service to our valued customers! Whether it's over the phone or at the counter, your friendly approach will ensure a top-tier expe... Show more

 • Promoted

Assistant Manager in Retail: Customer Service and Team Leadership Role

La Vie en Rose Inc.Hamilton, ON, CA
Full-time +1

Join the role of Assistant Manager in retail and become a cornerstone of a successful team.Drive sales performance while creating an exceptional customer-first shopping experience within a lively e... Show more

 • Promoted

Assistant Manager I

DOLLAR TREE STORES CANADA, INC.Hamilton, ON, CA
Full-time

Assist with store functions and day‑to‑day activities.Help customers in a positive, approachable manner and address any questions or concerns.Organize and transfer merchandise from delivery truck t... Show more

 • Promoted

Pharmacy Assistant

Shoppers Drug MartActon, ON, CA
Full-time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Saturday availability is ... Show more

 • Promoted

CUSTOMER SERVICE ADVISOR

EbbettHamilton, ON, CA
Full-time +1

Customer Service Advisor - Hamilton, Full Time, Automotive.Are you looking for your next career opportunity? Want to work with an established and award-winning business? High performing and fun env... Show more