OPEN: Benefits Consultant

We are currently requesting resumes for the following position: Benefits Consultant

Resume Due Date: Wednesday, April 15th, (5:00PM EST)

Job ID: 26-

Number of Vacancies: 1

Level: Band I

Duration: 12 Months

Hours of work: 35 hours per week

Location: Colonel Sam Drive, Oshawa

Work Mode: % on Site

Hourly Rate: $41.61

Job Overview

• Provide guidance and advice to employees regarding benefit offerings, eligibility, and processes.
• Respond to inquiries and resolve issues in a timely and professional manner.

Administration:

• Oversee the day-to-day administration of benefit programs, including enrollment, changes, terminations, and retirements.
• Ensure accurate record-keeping and timely processing of transactions.

Data Management:

• Maintain and update databases with member information, including data from third-party plan administrators.
• Ensure data integrity and confidentiality.
• Perform benefit membership and adjudication data reconciliation, analysis and review

Calculations:

• Perform pension-related calculations, such as service credits, retirement estimates, and benefit entitlements.
• Communicate results clearly to members

Customer Service:

• Act as a primary point of contact for members and vendors, offering excellent customer service and building positive relationships

Education & Communication:

• Educate members on plan features, administrative processes, and changes to programs.
• Prepare and deliver presentations or written materials as needed.

Compliance:

• Ensure all benefits programs comply with relevant legislation, policies, and procedures.
• Assist with audits and reporting as required.

Process Improvement:

• Identify opportunities to streamline administrative processes and improve the member experience

Qualifications

• Post-secondary education in Human Resources, Business Administration, or a related field
• Minimum of 3 years’ experience in benefits administration or consulting
• Strong understanding of benefits programs, including regulatory requirements
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly
• Proficiency in Microsoft Excel and database management
• Strong analytical skills with attention to detail in reviewing and validating member enrollment data
• Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines
• Experience supporting benefit audits and reporting processes
• Experience working with third-party vendors and service providers is an asset

Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports our client’s long-term strategy for equity, diversity, and inclusion.

CPUS Engineering employs artificial intelligence (AI) tools as part of its recruitment process to enhance efficiency and consistency. These tools may assist with activities such as application screening, candidate evaluation, and summarization of interview feedback.

AI-generated outputs are intended to supplement, not replace, human judgment. All final hiring decisions are made by qualified human decision-makers who exercise professional discretion in reviewing and assessing candidate information alongside any AI-generated insights.

CPUS Engineering ensures that the use of AI in recruitment complies with all applicable employment laws, human rights legislation, and privacy regulations. The organization is committed to maintaining fairness, transparency, and non-discrimination throughout the hiring process.