Loss Prevention Store Investigations Supervisor

Why Work With Us?

• Guaranteed work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

• Lead and Support: Guide a team of Store Investigators in daily activities to prevent theft and fraud, ensuring they have the resources and support needed to be effective.
• Team Management: Oversee scheduling, labor allocation, payroll, and attendance, making sure the team is well-organized and productive.
• Training and Development: Train and develop Store Investigators, setting goals and expectations, reviewing performance, and creating development plans for each team member.
• Collaboration: Work with the Analytics Manager to allocate resources effectively and identify training opportunities. Partner with Store Management to gather feedback and improve Loss Prevention practices.
• Data Management: Ensure investigators maintain accurate records of apprehensions and external issues and share relevant intelligence with Loss Prevention partners and stores.
• Reporting: Generate monthly KPI reports to identify trends and provide insights to leadership and field Loss Prevention partners.

• Experience: At least 5 years of investigation experience, with a minimum of 2 years in a management or supervisory role.
• Licensing: A provincial security license is required. Applicants must be licensed under applicable provincial laws before starting and must maintain the license if legally required.
• Leadership: Demonstrated leadership skills, acting as a collaborative partner with senior management and positively influencing staff.
• Technical Skills: Strong technical aptitude and willingness to use relevant technologies. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).

• Posting End Date: April 20th 2026