Senior Labour and Employee Relations Advisor

Senior Labour and Employee Relations Advisor

Requisition #2451024 Job LocationCanada-British Columbia-Burnaby Job StreamHuman Resources Job TypePermanent, Full-Time Salary/Rate$90,000.00 - $120,000.00 / Year Number of Positions1 Start Date of Employment ASAP Posting Date16-Jun-2026 Travel RequiredNot Required Educational RequirementsBachelors Degree Languages RequiredEnglish Job Description

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

We offer an attractive compensation and benefits package. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

Perks

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!

About the Position

• We are searching for a permanent Senior Labour and Employee Relations Advisor to join our Human Resources team.
• PBC’s compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. The typical hiring range for this position is $90,000 - $120,000 per year, with the starting salary determined based on a combination of skills, education, experience, and internal equity. As part of our total rewards package, you’ll be eligible for our annual bonus program.

The Senior Labour and Employee Relations Advisor is a specialist that provides support to PBC’s business leaders to deliver on their people strategies in a complex and stimulating environment.

Your experience in being able to execute Human Resources strategies and programs involving labour relations, performance management, absenteeism management, and organizational effectiveness are key to success in this role.

This hybrid role currently includes two or three days a week from home and two or three days a week at our Burnaby, BC head office.

Key Ways This Position Makes An Impact

As a Senior Labour and Employee Relations Advisor, you will provide managers with coaching, guidance, and facilitate training on a variety of employee and labour relations issues including employee and labour relations issues, HR policies and practices, performance management, attendance management, grievance and dispute resolution, progressive discipline, organizational changes, and administration of the collective agreement.

You assess employee pain points and then in consultation with managers, develop workable solutions. You review trends to recommend actions to ensure positive organizational changes and continued employee engagement.

In this role you would conduct investigations on employee relations matters such as discipline, work performance, attendance management, bullying and harassment, and coordinating appropriate corrective behaviour.

The Advisor would create employee communications and letters pertaining to collective agreement administration.

You would ensure employees adherence and compliance to policies and programs related to Labour Relations strategy, collective agreement, labour codes and recommend changes to policies and programs.

In this role you would support management through the grievance and arbitration process at all stages.

You would track and report metrics related to performance, absenteeism, and other labour relations matters for management and provide recommendations based on the metrics.

As an Advisor you would review employee complaints and ensure accurate and timely documentation of concerns or issues.

Key Experiences You Bring To This Role

• Bachelor’s degree (or equivalent) in Business with a major in Human Resources, or equivalent discipline.
• 5 – 8 years of experience in a Labour Relations capacity, advising managers on all employee relations matters in a unionized environment including performance management, administrative and progressive discipline processes, grievance management, conflict resolution, and terminations.
• Extensive knowledge of labour relations and related employment legislation and practice

It’s preferred and considered an asset if you have:

• A Chartered Professional in Human Resources (CPHR) designation, or equivalent.