POSITION SUMMARY
:Reporting to the Manager, Administration, the Customer Service Representative provides professional level customer service in responding to phone calls and emails, explains the Homeowner Protection Act and related regulations, and provides information regarding departmental policies and processes. In addition, he/she/they performs administrative and clerical functions to support Licensing & Consumer Services (formerly HPO) operations.
CANDIDATE PROFILE:
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
KNOWLEDGE, SKILLS AND ABILITIES:
Customer Service Representative • LOCATION: BURNABY, B.C
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