Position Summary
The Guest Services Supervisor plays a key leadership role in delivering an exceptional Tommy Gun’s experience. This position is responsible for overseeing front-of-house operations, leading the Guest Services team, and ensuring smooth shop flow through effective use of the Shortcuts booking system.
The ideal candidate is a strong people leader with experience in customer service, team management, and HR practices, who thrives in a fast-paced, high-energy environment.
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Key Responsibilities
Leadership & Team Management
Guest Experience
Operations & Systems
HR & Compliance
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Qualifications
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Compensation & Benefits
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Key Competencies
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Why Join Tommy Gun’s?
Guest Services Supervisor • Burnaby, BC, CA
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