Hearing Specialist/ Hearing Aid Practitioner

Our Hauck Vision and Hearing - Red Deer - Village Mall - partners of solis optics clinic is looking for someone like you to bring your clinical expertise, people-first mindset, and passion for hearing health to our team as a Hearing Aid Practitioner.

This position is a full-time role, working 30-40 hours per week. Our clinic is open Monday to Friday.

You will play a critical role in supporting both new and existing patients throughout their hearing journey. As a Hearing Specialist, you will be responsible for managing the end-to-end patient process, including hearing assessments, counselling, hearing aid recommendations, fittings, and follow-up care. Your work will have a direct and meaningful impact on improving patients’ quality of life and helping them reconnect with the world around them.

If you are passionate about patient care, enjoy building long-term relationships, and take pride in delivering exceptional clinical and service experiences, we’d love to hear from you.

What Will You Be Doing?

• Supporting existing and new patients through their hearing journey by providing audiological assessments and hearing evaluations
• Conducting patient diagnostics, including hearing tests and examinations, and recommending appropriate hearing aid solutions
• Counselling and educating patients on their hearing loss, available technology, and care options to create an exceptional patient experience
• Performing hearing aid fittings and managing related documentation, including Workers’ Compensation applications, reports, and medical reports
• Providing ongoing follow-up care, including establishing and maintaining appropriate check-up schedules
• Building strong relationships with patients to ensure continuity of care and appropriate post-care solutions
• Staying current on hearing aid technology, promotions, fittings, and industry advancements to make meaningful, informed recommendations
• Collaborating with clinic team members to support walk-in patients and inbound phone inquiries
• Executing lead generation initiatives through community outreach, networking, and local business engagement
• Ensuring repeat and referral business by delivering an outstanding experience for every patient
• Following all Beltone policies, procedures, and pricing programs

What Do You Bring?

• RHAP designation is required
• Experience providing hearing assessments, diagnostics, and hearing aid fittings
• Strong counselling and communication skills with a genuine passion for patient care
• Confidence working independently while collaborating effectively within a clinic team
• Comfort using technology and clinic systems to manage patient records and processes
• A professional, empathetic, and approachable manner
• The ability to manage multiple priorities in a fast-paced clinical environment

How You’ll Benefit

• Competitive wages, including performance-based incentives
• A comprehensive benefits package
• Ongoing training and professional development to support your clinical growth
• A collaborative and supportive workplace culture
• The opportunity to make a meaningful impact on patients’ lives every day

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

FYihealth group is Canada’s largest and most technologically advanced eyecare provider, with a growing commitment to hearing health. Our purpose is to enhance the lives of our patients. Our doctor-led, patient-first approach has fueled our growth and continues to create rewarding career opportunities. At FYihealth group, you’ll do meaningful work, build lasting patient relationships, and enjoy being part of a team that truly cares.

At FYihealth group, our core values are Diversity, Equity, Inclusion, and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations at any point in the application process. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

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