Position Overview
At Ralph Lauren, our Sales Ambassadors curate exceptional lifestyle experiences for our clients. Authentically passionate about the brand, they infuse every interaction with sophisticated style. Driven by an entrepreneurial spirit, they confidently leverage their expertise to nurture lasting personal connections and exceed goals. Through active listening and insightful understanding, they astutely identify opportunities to broaden client appreciation for the refined Ralph Lauren lifestyle. Sales Ambassadors are leaders within the store and the entry point for future Management roles within Ralph Lauren where you can begin to write your Next Great Chapter and leave your mark on our brands legacy.Essential Duties & Responsibilities
1. Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
2. Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreachand leveraging digital tools to enhance clienteling.
3. Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
4. Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
5. Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences.
6. Understand sales goals and objectives and consistently meets or exceeds individual Key Performance Indicators (SPH, data capture, etc) and utilizes key tools and resources to effectively drive performance.
7. Understand how to adapt and showcase product differently based on if a customer is remote or in-person, showing flexibility based on customer needs.
8. Customer Relationship Management (CRM): Utilizing tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives.
9. Participates in store and company initiatives and community outreach.
10. Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority.
11. Provides necessary feedback to Management on category opportunities or needs.
12. Maintains store visual standards and uses visual techniques and company guidelines to maintain.
13. Supports a professional and positive work environment, champions company core values and upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.
14. Supports and participates in team training and company initiatives to execute business results.
15. Supports the store and team in finding top talent by engaging in networking and sourcing talent.
Experience, Skills & Knowledge
1. Sales experience in a complex, high-volume or high-profile specialty environment preferred
2. Ability to effectively communicate with customers and store personnel. 3. Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, 4. Ability to Lift/climb up to 30 lbs. and climb moderately. 5. Ability to operate the register, stand, move and walk for multiple hours. 6. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, and weekends. 7. Ability to build and maintain positive working relationships with customers, management, and co-workers. 8. Experience selling to customers using digital tools preferredFT Sales Ambassador • Tsawwassen, British Columbia, Canada
A prestigious luxury brand is seeking a Client Advisor in Vancouver.In this role, you will embody the brand by creating extraordinary client experiences, fostering relationships, and exceeding sale... Show more
A leading Canadian retail company is seeking a Customer Experience Representative to enhance customer interactions and create a joyful shopping experience.The ideal candidate will engage with custo... Show more
Drive the sales of Canadian vacations as a knowledgeable Sales Advisor.Combine sales strategies with your passion for travel to deliver exceptional customer experiences.In this role, you'll be the ... Show more
Licensed Sales Associate (Open to Experienced & Aspiring Professionals).Whether you're a licensed insurance professional or looking to start a new career in the industry, this is your opportunity t... Show more
Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined.Fastest-Growing Private Compan... Show more
Specialist, Designated Sales Associate (DSA).The Specialist, Designated Sales Associate develops deep, long‑lasting relationships with customers that lead to increased sales, service, and loyalty.T... Show more
An exciting opportunity to build your entrepreneurial skillset while helping charities tell their stories and meet their fundraising targets.We, at Common Good, have a heart-to-heart approach worki... Show more
We are seeking a Senior Dealer Solutions Executive with experience in sales and territory management.You will be part of a dedicated sales team responsible for driving the successful growth of deal... Show more
A retail marketing agency in Vancouver seeks a motivated Sales Assistant to represent client brands in retail environments.This role requires strong communication skills and a positive attitude, wi... Show more
A premium sports glove company in Montreal is seeking a Digital Marketing & Brand Builder.This role involves owning the online brand presence, engaging with athlete ambassadors, and creating compel... Show more
Become a Luxury Brand Evaluator (Toronto, ON).Be among the first 25 applicants.Turn your passion for luxury into a career opportunity.Explore the world of premium brands and make a lasting impact i... Show more
Sharkforce is an AI‑powered workforce management platform designed to enhance tracking efficiency with innovative features like facial recognition, geofencing, and QR code check‑ins.By providing re... Show more
You are the first point of contact and will provide best in class sales expertise, guiding our guests and travel partners through the sales cycle, upselling, ending with a truly personalized Canadi... Show more
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support... Show more
Join the fast‑growing phenomenon where you get to work alongside industry‑leading talent in a high‑performance culture who are passionate, experienced, and determined.Fastest‑Growing Private Compan... Show more
Join Mosaic Sales Solutions in Canada as a Food Brand Ambassador! This part-time role involves product sampling and allows for creative interaction with consumers while promoting top brands.In this... Show more
A leading luxury jewelry brand is seeking a Client Advisor to enhance client experiences and drive sales in Vancouver.The role requires excellent communication skills, a passion for customer engage... Show more
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects.Strikin... Show more
David Yurman is a celebrated American jewelry company founded in New New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist.When the artists began collaborating, their ... Show more
Hermès Canada A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.Driven by its permane... Show more
