Sales Administrator

Job Description

Job Description

Dilawri Overview

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

The Sales Administrator at North Shore Acura plays a key role in supporting the Sales Manager, General Manager, and Sales team to ensure smooth and efficient dealership operations. This position is responsible for maintaining administrative accuracy, ensuring compliance with established processes, and contributing to an exceptional customer and team experience.

Working in close partnership with leadership, the Sales Administrator supports the dealership’s strategic success by managing inventory data, overseeing sales workflow compliance, coordinating staff training, and ensuring timely and accurate deal processing.

The expected pay for this position is $18.50 - $20.00 per hour.

Primary Duties and Responsibilities

· Support the General Manager by ensuring all dealership processes and policies are current and consistently followed.

· Maintain an accurate and up-to-date delivery schedule.

· Print dealer trades and wholesale bills of sale.

· Track funding of contracts from the business office.

· Ensure proper vehicle registrations and process RDRs.

· Provide comprehensive administrative support, including:

o Assigning stock numbers

o Maintaining vehicle inventory records

o Managing dealer defaults and group dealer options in One-Eighty

o Recording delivered vehicles

o Updating lot status, demo mileage, and vehicle pricing

· Complete daily CRM alerts to avoid duplicates in One-Eighty.

· Track and enter daily floor traffic and telephone traffic; prepare monthly activity reports.

· Assist the finance office to ensure files and deals are completed promptly.

· Support the GM with daily and weekly reporting requirements.

· Update gas books, receipts, telephone lists, vehicle inventory lists, and coordinate business card and stationery orders.

· Ensure all Sales staff complete required training and coordinate One-Eighty software training.

· Monitor that applicable employees maintain current VSA licensing.

· Oversee reception staff and ensure proper coverage at all times.

Qualifications Required

· Previous experience in an administrative, sales coordination, or dealership support role is an asset.

· Strong organizational and time-management skills with the ability to manage multiple priorities.

· High level of attention to detail and accuracy in documentation and data entry.

· Proficiency with dealership software (experience with One-Eighty is an advantage).

· Strong communication and interpersonal skills.

· Ability to work collaboratively with cross-functional teams in a fast-paced environment.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Demonstrated ability to maintain confidentiality and handle sensitive information.

· Legally entitled to work in Canada.

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.