Amenities Concierge

About Us

Founded in 1996 and based in Richmond, Cleantech Service Group provides high-quality cleaning and maintenance services to commercial and strata properties across the Lower Mainland. We are driven by a commitment to excellence, sustainability, and long-term client partnerships. Our continued growth reflects our dedication to delivering reliable, superior service and creating cleaner, safer spaces for the communities we serve.

Position Overview:
We are currently seeking a dedicated and bilingual Chinese Concierge to join our dynamic team at Cleantech Service Group. As a Chinese Concierge, you will play a pivotal role in providing exceptional service to our residents, with a primary focus on our Chinese-speaking community.

Key Responsibilities:

• Greet and assist residents and their guests in a courteous and professional manner

• Monitor amenity spaces (gym, lounge, pool, party room, etc.) to ensure proper usage

• Enforce building policies and amenity rules respectfully and consistently

• Conduct routine walkthroughs of amenity areas

• Maintain cleanliness and report maintenance or safety concerns promptly

• Manage amenity bookings and verify reservations as needed

• Handle resident inquiries, concerns, or incidents and escalate when appropriate

• Complete daily activity and incident reports

Qualifications:

• Previous concierge, customer service, or hospitality experience preferred

• Strong communication and interpersonal skills

• Professional appearance and demeanor

• Ability to remain calm and composed in various situations

• Basic computer skills for logging reports and checking bookings

• Reliable and punctual

Schedule: Saturday & Sunday
Shift: 3:30 PM – 11:30 PM
Pay Rate: $21–$22 per hour

Language Requirement:

• Mandarin
• English
  

What We Offer:

• Competitive pay ($21–$22 per hour)

• Consistent weekend schedule

• Professional and welcoming work environment

If you enjoy working with people and take pride in delivering outstanding service, we'd love to hear from you!