Human Resources Business Partner (12-18 Month Contract)

About Us

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we're looking for you!

Scope :

The Human Resources Business Partner (HRBP) acts as a strategic partner, aligning HR initiatives with business objectives across Canada and the United States. Partnering closely with the Director of Human Resources, the HRBP supports workforce planning, employee relations, talent and performance management, and organizational change across multi-site operations. This role builds strong relationships in both office and warehouse environments and serves as a trusted coach and advisor to leaders, ensuring alignment with applicable employment laws, company policies, and business priorities.

Duties & Responsibilities :

Strategic HR Partnership

• Develop and implement HR strategies that support business objectives and foster a high-performance culture
• Partner with senior management to identify talent needs, succession planning, and workforce planning initiatives
• Collaborate with department heads to address organizational challenges, promote teamwork, and enhance employee engagement
• Lead change management initiatives and facilitate organizational development interventions to support business growth and transformation

Talent Management & Performance Support

• Lead and support performance management processes, including performance coaching, talent development, and career planning
• Contribute to talent management initiatives such as succession planning, job standardization, retention strategies, and development planning
• Develop and maintain job descriptions, career paths, and title alignment for assigned areas in collaboration with HR leadership and business stakeholders

Employee Relations & Workforce Support

• Provide trusted guidance and support to employees and leaders on absence and health matters, work conduct and disciplinary issues, organizational change, and other employee relations matters
• Deliver hands-on HR support to office and warehouse employees, addressing day-to-day concerns and promoting a positive and compliant work environment
• Partner with managers to support effective onboarding, conduct follow-ups with new hires, and drive employee engagement and retention
• Conduct exit and experience discussions with departing employees to gather insights and support continuous improvement

Leave of Absence & Benefits Administration

• Manage and administer leaves of absence, including employee consultations, explanation of available options, documentation requirements, and coordination with service provider
• Deliver benefits orientations for new employees and provide ongoing guidance by responding to employee questions and inquiries, ensuring clear understanding of benefit programs, policies, and procedures

Health & Safety Collaboration

• Collaborate as a member of the Health & Safety team, supporting workplace safety initiatives and compliance.
• Work with warehouse and office leadership and employees to address health and safety concerns and support follow-up actions

HR Operations & Business Support

• Ensure compliance with employment laws, labour relations, privacy, human rights, and other regulatory requirements
• Identify and communicate opportunities to improve HR processes and recommend new policies, procedures, and approaches
• Create procedures and processes to evolve the HR function as the organization scales and grows
• Respond to general employee inquiries and liaise with other business lines as required

HR Systems & Operational Support

• Partner with Payroll and HR team members to coordinate changes impacting employee pay or employment status
• Provide cross-trained support for HRIS transactions, including new hires, benefit enrolments, employee changes and updates
• Support new hire orientation as needed, ensuring continuity of HR operations and a positive onboarding experience

Skills & Qualifications :

• Bachelor's degree in Human Resources, Business Administration, or equivalent HR / business experience
• CHRP designation or working toward designation is an asset
• 4+ years of experience as a human resources professional, preferably in a distribution environment * Proven ability to build effective relationships at all levels in the organization
• Self-directed and motivated HR professional who promotes best practices and leads by example
• Strong working knowledge of HR management systems, including applicant tracking systems (ATS), HRIS, and compensation modules
• Strong communication, analytical and problem-solving skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Knowledge in employment legislation including employment standards, privacy, and human rights

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following : criminal background check, credit check, employment verification, education verification, and driver's abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at : www.solutions2go.ca