Talent.com
Earls Kitchen + Bar
Guest Experience ManagerEarls Kitchen + Bar • Burnaby, Metro Vancouver Regional District, CA
Guest Experience Manager

Guest Experience Manager

Earls Kitchen + Bar • Burnaby, Metro Vancouver Regional District, CA
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Guest Experience Manager role at Earls Kitchen + Bar

Base pay range

CA$48,000.00/yr - CA$55,000.00/yr

Leaders at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

As a Guest Experience Manager, you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.

The Guest Experience Manager at Earls is first and foremost a guest facing role. The GEM role is all about Guest relationships - it's your job to make regular guests, develop a database of great information to personalize Guest experiences, and to create relationships between our guests and the floor team. You will be the Maitre D's of an area forgotten, that roam the floor, moving from table to table creating special moments for our guests, and recognising them by name and preference.

As a Guest Experience Manager, you will:

  • Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.
  • Be the caretaker of data and facilitator of relationships. Bridge the gap between technology and true, in-person, authentic hospitality.
  • Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions with the best interest of the restaurant in mind.
  • Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge.

What we need from you:

  • Dedication and experience in a leadership role.
  • A passion and commitment to hospitality, teamwork, and fun.
  • A commitment to fostering a supportive and engaging experience for your team members and guests.
  • A willingness to learn and an openness to feedback, coaching, and mentorship.
  • The ability to legally work in Canada.

What’s in it for you:

  • Salary range up to $48,000 - $55,000 annually, plus the perks and benefits below.
  • Flexible scheduling to support work/life balance.
  • Leadership meal budget.
  • Employee discount.
  • Mentorship programs.
  • In-house hospitality and culinary training programs.
  • Leadership programs.
  • Career development and opportunity for advancement.

Apply Now!

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants

#J-18808-Ljbffr
Create a job alert for this search

Guest Experience Manager • Burnaby, Metro Vancouver Regional District, CA

Similar jobs

Happiness Hub Reservations Manager — Lead Guest Experience & Growth

Accent InnsRichmond, Metro Vancouver Regional District, CA
Full-time

A people-first hospitality group in Richmond, BC is seeking a Happiness Hub Reservations Centre Manager.This role focuses on leading the reservations department to deliver unforgettable customer ex... Show more

 • Promoted

Innovative Bar Manager Creating Memorable Guest Experiences

LOCAL Public EateryVancouver, Metro Vancouver Regional District, CA
Full-time

Lead the bar team as a Bar Manager, delivering unforgettable community experiences.Embrace a flexible work schedule while honing your hospitality and sales expertise.As a leader in your field, you ... Show more

 • Promoted

Showroom Experience Lead

TeknionVancouver, Metro Vancouver Regional District, CA
Full-time

A leading office furniture company is searching for a Showroom Coordinator in Vancouver.This role involves enhancing guest experiences and supporting sales teams through logistical coordination, ca... Show more

 • Promoted

Hotel Manager - Elevate Guest Experience & Operations

GREAT LEDCOR GROUP OF COMPANIESVancouver, Canada
Full-time

OverviewWe are a Legal Job Consultant company agency based in Canada, deploying workers to Canada for construction and hotel jobs.Please indicate if you have skilled and unskilled workers.Job Posti... Show more

 • Promoted

Restaurant Manager — Lead Ops & Guest Experience

GALBI2 BBQ INC dba GALBI KOREAN BBQBurnaby, Metro Vancouver Regional District, CA
Full-time +1

A local restaurant in Metro Vancouver is looking for a full-time Restaurant Manager.This role involves overseeing daily restaurant operations, managing staff schedules, and ensuring high levels of ... Show more

 • Promoted

Guest Experience Coordinator Position

Flyover VancouverVancouver, Metro Vancouver Regional District, CA
Full-time

Take on the role of Guest Experience Coordinator at Flyover, where your focus is on providing an engaging and safe environment for guests.You'll coordinate a range of activities that ensure visitor... Show more

 • Promoted

Guest Experience & Reservations Coordinator

The MRG GroupVancouver, Metro Vancouver Regional District, CA
Full-time

A leading Canadian entertainment company is seeking a Reservations Coordinator in Vancouver to manage guest inquiries and reservations.This on-site role involves promoting offerings, ensuring custo... Show more

 • Promoted

Boutique Hotel Sales & Guest Experience Coordinator

AmaconVancouver, Metro Vancouver Regional District, CA
Full-time

A luxury boutique hotel in Vancouver is seeking a Sales Coordinator responsible for driving sales initiatives and enhancing guest experiences.The ideal candidate will have 2-5 years of hospitality ... Show more

 • Promoted

Stage Experience Manager, Stores

SephoraBurnaby, Metro Vancouver Regional District, Canada
Full-time +1

At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer exp... Show more

 • Promoted

Tour Reservations & Guest Experience Specialist

Rise PeopleVancouver, Metro Vancouver Regional District, CA
Full-time

A customer service-oriented company in Metro Vancouver is seeking a friendly and professional individual to be the first point of contact for guests.Responsibilities include selling tours, checking... Show more

 • Promoted

Customer Experience Manager

Toronto Film SchoolBurnaby, Metro Vancouver Regional District, CA
Full-time

In this key role, the Customer Experience Manager will be responsible for overseeing all aspects of customer interactions, from initial contact to post-service follow-up.Reporting to the Director, ... Show more

 • Promoted

Hotel Manager: Lead Guest Experience & Revenue, Vancouver - C$80,000 - C$90,000 A Year

Revival English BayVancouver, Canada
Full-time

Seeking a Hotel Manager to lead operations, enhance guest satisfaction, and achieve financial targets in Vancouver.Requires leadership and financial skills. Show more

 • Promoted

Loss Prevention & Guest Experience Specialist

Inside LvmhVancouver, Metro Vancouver Regional District, CA
Full-time

A prestigious luxury brand is seeking a Loss Prevention Professional for their Vancouver store.This role involves maintaining a secure environment, acting as an ambassador for exceptional client ex... Show more

 • Promoted

Senior Manager, Player Experience Research, BATTLEFIELD

Electronic ArtsVancouver, British Columbia, Canada
Full-time

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.Here, everyone is part of the story.Part of a community that connects across the globe.A ... Show more

 • Promoted

Hotel Manager: Lead Opening & Guest Experience

Best Buy sellerVancouver, Canada
Full-time

OverviewAttention! This vacancy is temporarily suspended!Workers are needed urgently in our new company opening all candidates can apply now from all countriesThis job has no reviews yet.You can be... Show more

 • Promoted

Empowering Restaurant Manager Cultivating Exceptional Guest Experiences

local public eateryVancouver, Metro Vancouver Regional District, CA
Full-time

Lead a vibrant restaurant team as a Restaurant Manager.Embrace flexibility while fostering a community-driven dining experience focused on fun and memorable service.In your role, you will be pivota... Show more

 • Promoted

Hotel Manager: Lead Guest Experience & Revenue, Vancouver

Hotel EquitiesVancouver, Metro Vancouver Regional District, Canada
Full-time

A leading hospitality company in Vancouver is seeking a Hotel Manager to oversee operations at Revival English Bay.This role focuses on enhancing guest satisfaction and team development while achie... Show more

 • Promoted

Experienced Restaurant Supervisor Elevating Guest Dining Experiences

Capilano Suspension Bridge Park - Capilano GroupNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

Transform dining moments in a stunning natural location! Be a leader among your peers and enhance guest interactions in a vibrant restaurant environment.As a Restaurant Supervisor, you will harness... Show more