Full-Time Team Member

Join the iconic Canadian brand, Tim Hortons, as a Full-Time Team Member in vibrant Edmonton, AB. If you have a passion for delivering exceptional guest experiences and thrive in a fast-paced setting, this role is perfect for you.

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Your day-to-day will involve engaging with customers to ensure their satisfaction, whether you’re the first friendly face they see or crafting the bakery items they love. With opportunities for growth into roles like Trainer or Supervisor, this position offers a dynamic environment to advance your career.

About the Role: Full-Time Team Member

As a Team Member, your primary focus will be on ensuring guest satisfaction. You’ll engage with customers, produce beloved bakery items, and contribute to an energetic and supportive team environment. Your ability to multi-task and communicate effectively with your colleagues is key to your success.

Compliance with company standards and maintaining a safe working environment are crucial. You’ll be part of a team that values teamwork and adherence to safety protocols, ensuring a smooth operation.

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Benefits and Salary

Enjoy flexible scheduling, an employee meal discount, and a premium rate of pay. The fast-paced work environment offers a rewarding experience for those who thrive on dynamic tasks.

Job Type: Full-Time

Location: 7220-119Th Ave, Edmonton, AB

Schedule: Flexible

Responsibilities

In this role, you’ll be at the heart of creating memorable experiences for our guests. Your responsibilities will ensure that every visit to Tim Hortons is a positive one.

• Engage with guests to provide exceptional service
• Produce bakery items that guests love
• Support team members in a fast-paced environment
• Maintain cleanliness and safety standards
• Communicate effectively with team members

Requirements / Skills

We are seeking individuals who are friendly, outgoing, and ready to bring their best to our team. Your ability to adapt and excel in a dynamic environment is key.

• Customer service background preferred for guest interaction
• Ability to lift 30 lbs for stocking and inventory tasks
• Experience in Quick Service is an asset
• Flexible schedule to accommodate business needs

How to Apply

Interested candidates are encouraged to apply through the official job posting link.

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Quick Summary & What to Highlight: This Full-Time Team Member role at Tim Hortons in Edmonton is perfect for candidates who excel in customer service, communication, and multi-tasking. On your resume, emphasize any experience with guest service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in Quick Service, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, guest satisfaction, and teamwork that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in inventory counts” or “served 50+ customers daily”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a quick service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.

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