IPTV Coordinator

Company Overview

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver‑certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.

About the Role

We are seeking an IPTV Coordinator to join OEG’s Production Services team. In this role, you will be responsible for all content displayed at Rogers Place and the ICE District IPTV & LED screens. The successful candidate will be a life‑long learner and have an aptitude for, and interest in, learning new equipment, systems, and workflows. This person will thrive as part of a tight‑knit group and is not shy to support the team through longer, unpredictable hours, as well on evenings and weekends. This person will be early in their technical career with 2+ years of experience under their belt and will also be eager to grow and learn in an ever‑evolving entertainment landscape.

Your Focus in this Role

• Responsible for ingesting, organizing, scheduling, and trafficking all content displayed on Rogers Place and Ice District IPTV and LED screens using WiPro VisionEDGE software and hardware.
• Ensure quality control for all supplied digital signage content, including a wide variety of static and animated graphics in various formats for various digital displays at Rogers Place.
• Actively monitor the IPTV system during live events at Rogers Place. Receive reports of issues, deploy resources, troubleshoot deficiencies, and resolve problems with the relevant hardware and/or software.
• Keep accurate and up‑to‑date documentation pertaining to deployed digital media players, televisions, IP addresses, MAC addresses, and incoming and outgoing multicast streams.
• Work with the Director, Corporate Partnerships, and Concession Managers on initiatives, activations, content management, and concession menus.
• Properly format and distribute IPTV traffic reports to various stakeholders that contain advertising as‑run logs.
• Direct, train, coordinate, and schedule part‑time employees to operate the IPTV system for certain events.
• Create event‑based documentation such as check lists and responsibility matrices for part‑time employees and external contractors.
• Support the Digital Display Specialist in deploying content to various LED screens for Rogers Place events using Ross XPression and Dashboard software.
• The IPTV Coordinator is part of the Production Systems and Services department and will be called upon to operate video and audio production equipment.

Who You Are

• You have a high attention to detail and be able to work under pressure in a fast‑paced live environment.
• You have an aptitude for, and interest in, learning new technical equipment, systems, and workflows.
• You have strong problem‑solving abilities.
• You’re a positive person with a customer‑centric focus.
• You’re open‑minded and don’t mind adjusting on the fly.
• You believe in a team‑first mentality and you thrive in a collaborative, egoless environment.
• You have a talent for building great working relationships at all levels within an organization.
• You are willing and able to work flexible hours including evenings, weekends, and some holidays to support hockey games, live events, and corporate bookings that often occur outside of standard working hours.

Education, Experience, and Skills

• Post‑secondary degree/diploma in a related field, such as:
  • Computing Sciences
  • IT Services
  • Graphics Design
  • Digital Video Production
• 1 to 3 years’ experience in a related position within the industry.
• Foundational networking knowledge in TCP/IP, IP addressing, subnetting, VLANs, the OSI model, and core network topologies (physical and logical).
• Understand key network technologies and equipment, such as switches, routers, and physical layer‑one infrastructure, including cabling types, standards, and basic network design concepts.
• Knowledge in AV production equipment such as cameras, mics, speakers, audio mixers, playback devices, graphics hardware, video switchers, editing equipment, etc.
• Proficiency in Microsoft Productivity software.
• Experience using image‑creating software such as Adobe Photoshop, Illustrator, and After Effects.
• Must be willing to receive training in mobile elevated work platforms (lifts), ladders, and to operate them at height.
• Must use basic hand tools to mount televisions and digital media players, and to troubleshoot and maintain video walls and LED displays.

What’s in it for you?

• 100% Employer Paid Benefits + RSP Matching Program
• Oilers, Oil Kings, and Live Entertainment Ticket Options
• Healthcare and Lifestyle Spending Account Options
• On‑Site Parking and Transit Allowance
• On‑Site Gym
• Beautiful Office Space located Downtown Edmonton within Rogers Place - with easy access to the LRT!
• Social Work Culture + Employee Events

Next Steps

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

Stay in Touch!

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Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Information Technology and Production

Industries

• Spectator Sports and Broadcast Media Production and Distribution

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