Community Health Navigator

About McKesson

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We deliver insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary: This position combines two responsibilities:
Reporting to the Sr. Director, Implementation & Operations, the Community Health Worker (CHW) supports McKesson Canada’s Trenton Distribution Centre and support INVIVA programs.

Community Health Worker (CHW) – Trenton Distribution Center (On-Site)

Hours/Week: 25

City: Trenton, Ontario

Location: Distribution Centre – 211 North Murray Street

Language: French and English fluency required.

Role Overview:
Acts as a trusted resource for health education, outreach, and navigation of healthcare and social services. Promotes wellness, delivers education, facilitates program enrollment, and helps employees access internal health initiatives. Maintains accurate documentation, fosters partnerships, and upholds confidentiality and integrity.

Specific Role Responsibilities:

• Provide personalized health guidance and culturally sensitive support to Distribution Center associates.
• Promote health literacy and engagement strategies.
• Maintain accurate documentation and data integrity.
• Help associates navigate healthcare systems, social services, and community resources.
• Build relationships with community organizations and participate in outreach.
• Support special projects and additional responsibilities as needed

Working Conditions & Physical Requirements
• On-site, in-person work in a dedicated private workspace within a traditional distribution center environment.
• Primarily computer-based work with occasional walkthroughs of the warehouse.
• Occasional travel for community program collaborations and outreach.

Position Qualifications & Requirements
• Minimum 3 years of relevant experience; High School Diploma required. CHW certification or training preferred.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint).
• Strong interpersonal and communication skills.
• Experience in community outreach and health advocacy.
• Ability to guide and support individuals in accessing health resources.
• Problem-solving and decision-making skills.
• Highly organized and proactive.
• Flexible availability for multiple shifts and occasional travel.
• Commitment to privacy, confidentiality, and ethical standards.
• Professional communication across all organizational levels.
• Adherence to company policies and accurate metric tracking.
• Demonstrate behaviors aligned with McKesson Canada’s I²CARE & ILead principle

INVIVA Program Support (Hybrid/Virtual)

Hours/Week: 15

City: Mississauga, ON, L5N 5P9

Location: 2300 Meadowvale Blvd

Language: French and English fluency required.

Role Overview:

Coordinates with INVIVA RNs, Program Leadership, and vendor partners. Handles patient referrals securely, manages enrollment/unenrollment in vendor programs, assists with reporting, and supports selection of committee activities, without direct patient interaction.

Specific Role Responsibilities:

Coordinate with INVIVA RNs, Program Leadership, and Vendor Partners.
• Do not interact directly with patients or access private health data.
• Process patient referrals securely per protocol.
• Support selection committee activities and communications.
• Enroll/unenroll patients in vendor programs.
• Assist with reports for INVIVA RNs or Program Leadership as needed.

Reporting & Oversight
• Program Leadership oversees CHW work, provides resources, and tracks outcomes.
• Monthly meetings with Program Leaders and Frontline Leaders to review progress.
• INVIVA RNs may assign tasks and provide guidance.
• Frontline leadership supports onsite needs.

Work Location
• Occasional on-site presence for INVIVA responsibilities is required.
• Managing tasks remotely/off-site is permitted, provided all responsibilities are met.