ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer and forward incoming calls effectively. Respond to all inquiries or forward them to the appropriate person.
- Greet customers coming to store in a professional and friendly manner.
- Check mailbox and distribute to the appropriate staff.
- Monitor office supplies inventory and order office supplies when necessary.
- Manage quotes, orders, installs, and after-install inquiries.
- Calculate square footage production numbers for prior day / shift and provide to assigned staff for updating.
- Check all machines / equipment to ensure proper material is at each station and ensure job quality.
- Chase down any missing pieces or processes and solve problems arising from installation.
- Obtain details to complete project.
- Set up times and reminders for production and installation.
- Maintain stocked shop supplies and order as needed.
- Coordinate with sales manager and production & installation crew on various projects.
- Provide information to accounting department for invoicing.
- Submit and file all applicable warranty paperwork.
- Participate in dealer training and customer visits as needed.
- Support sales activities by assisting with customer inquiries, preparing quotations, and coordinating projects to help achieve assigned sales targets and ensure sales performance meets the company’s KPI requirements.
QUALIFICATIONS
At least two years experience in office administration or sales.Great communication and customer service skills.Excellent computer skills with aptitude for learning new software and following procedures.Attention to detail and willingness to work hard and be a part of a team.Kitchen and bath experience preferred but not required.Ability to read drawing layout and calculate square footage preferred but not required.How to Apply
Please send your resume and a short cover letter to macancabinet@hotmail.com.
Contact Information
Business Address : 3767 Marine Way, Burnaby, BC, Canada, V5J 5A7
Tel : 604-559-9825
Website : https : / / macancabinets.com /
We're here to help. Contact us or call us at 1-800-393-8060.
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