Talent.com
Reminiscence Coordinator
Reminiscence CoordinatorSunrise Senior Living - Canada • Burlington, Halton Region, CA
Reminiscence Coordinator

Reminiscence Coordinator

Sunrise Senior Living - Canada • Burlington, Halton Region, CA
3 days ago
Job type
  • Full-time
Job description

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAMESunrise of Burlington JOB OVERVIEW

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident’s Individualized Service Plan (ISP), programming, providing outreach and support to families, being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimer’s disease. Responsible for championing the designated care manager concept throughout the neighborhood, assisting in the recruiting, hiring, and training of team members, completing staffing, scheduling and timekeeping review, team member recognition, engagement, and performance management.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows :

Resident Care and Programs

  • Plan, organize, develop, and lead the overall operation of the reminiscence neighborhood(s) in accordance with federal, state / provincial, and local laws, and Sunrise Senior Living standards, guidelines, and regulations.
  • Champion the all-embracing quality delivery of the Resident Centered model.
  • Act as the community champion in reminiscence programming and activities.
  • Partner with the Activities and Volunteer Coordinator (AVC) to ensure a variety of appropriate and individualized activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities.
  • Design, schedule, and facilitate the reminiscence program incorporating Life Skills and focusing on creating pleasant days, including a variety of dementia appropriate activities.
  • Partner with the Resident Care Director (RCD) to ensure that the residents clinical needs are addressed.
  • Review, prior to move-in, the resident’s preferences and needs and schedule the Family Meeting to discuss the Resident Profile.
  • Facilitate the ISP and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in Life Skills programming.
  • Support the RCD with the assessment process to determine levels of care and staff.
  • Oversee planning for family events and services.
  • Exercise some discretion and independent judgment in performing and evaluating needs of the residents.
  • Partner with the dining service coordinator to ensure meeting individualized resident needs and preferences and participate in the dining experience daily.
  • Understand resident changes in condition and take appropriate action including communication to family.
  • Review clinical alerts to document and learn about pertinent information and any resident’s physical and behavioral changes.
  • Establish a cooperative relationship with the local Alzheimer’s Association chapter or other Alzheimer’s advisory organization.
  • Facilitate network contacts and arrange for speakers from community groups and organizations to provide educational support for families of the residents and serve as the liaison with the community Alzheimer’s specialists.
  • Ensure monthly family support group meetings are planned and facilitated.
  • Partner with RCD ensuring that Sunrise clinical indicators are met and are below established benchmarks in restraint free environment, weight management, anti-psychotics, and behavior management.

Quality Assurance and Regulatory Compliance

  • Ensure that the community follows all federal, state / provincial, and local laws and regulations and Sunrise standards as it pertains to resident care and services.
  • Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for regulatory compliance.
  • Develop a thorough working knowledge of current and evolving state / provincial laws, regulations, policies, and procedures dictated for residents and ensure compliance.
  • Partner with leadership team to ensure and promote community is in compliance with national / provincial regulations pertaining to occupational health and safety requirements.
  • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
  • Financial Management

  • Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources.
  • Understand and manage the department budget to include labor / labour and other expenses and its impact on the community’s bottom line.
  • Review monthly financial statements and implement plans of action for deficiencies.
  • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
  • Coordinate with the community team to achieve maximum staff economies and cross training when applicable.
  • Understand the internal cost associated with all Sunrise resident care programs.
  • Training, Leadership and Team Member Development

  • Manage the department, including, but not limited to, recruiting, hiring, supervising, training, coaching, and disciplining.
  • Partner with Business Office Coordinator (BOC) to ensure completion and compliance of all required team member paperwork.
  • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
  • Provides monthly continuing education to team members based on community needs
  • Develop a working knowledge of state / provincial regulations and ensure compliance through supervising and coaching team members.
  • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.
  • Complete team member staffing and scheduling according to operational and budgetary guidelines.
  • Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid.
  • Conduct timely performance appraisals with meaningful conversations.
  • Hold team accountable, corrects actions when necessary, and documents.
  • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED.
  • Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
  • Maintain compliance in assigned required training and all training required by province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.
  • Core Competencies

  • Ability to handle multiple priorities
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
  • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
  • Competent in organizational and time management skills
  • Demonstrates good judgment, problem solving, and decision-making skills
  • Experience and Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

  • College degree preferred
  • One (1) year supervisory experience preferred, including experience in dementia care, hiring staff, coaching, counseling, performance management, and daily operations supervision
  • College degree or supervisory / management experience may be required by state / provincial requirements
  • Any additional state or provincial specific requirement that may apply
  • Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications
  • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
  • Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times
  • ABOUT SUNRISE

    Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

    We also offer benefits and other compensation that include :

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and / or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan / program offered by Sunrise at the time, and required performance pursuant to the plan / program.
  • Some benefits have eligibility requirements
  • COMPENSATION DISCLAIMER

    Selected candidates will be offered competitive compensation based on geographic location of community / office, skills, experience, qualifications, and certifications / licenses (where applicable).

    ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

    Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com

    #J-18808-Ljbffr

    Create a job alert for this search

    Coordinator • Burlington, Halton Region, CA

    Similar jobs
    Intake Coordinator

    Intake Coordinator

    VPI Employment Services • mississauga, on, ca
    Full-time
    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years.We...Show more
    Last updated: 14 days ago • Promoted
    Brand Partnerships Coordinator — Flexible Hours, Equity

    Brand Partnerships Coordinator — Flexible Hours, Equity

    TITAN Haptics Inc. • Mississauga
    Full-time
    A tech startup in Canada is looking for a Brand Partnerships Coordinator to explore partnership opportunities and support collaborations. This role involves preparing demos, coordinating efforts, an...Show more
    Last updated: 5 days ago • Promoted
    Corporate Sales Coordinator

    Corporate Sales Coordinator

    Manga Hotel Group • Etobicoke, On
    Full-time
    Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hy...Show more
    Last updated: 3 days ago • Promoted
    RAI Coordinator (RPN) - Orchard Terrace Care Centre

    RAI Coordinator (RPN) - Orchard Terrace Care Centre

    Orchard Terrace Care Centre • Stoney Creek, ON, Canada
    Full-time
    Manages the information technology and compliance related to Resident Care through coordinating the RAI-MDS process and monitoring of Quality outcomes and CIHI reports) Responsible for the quality ...Show more
    Last updated: 23 days ago • Promoted
    Agency Administrative Coordinator

    Agency Administrative Coordinator

    Eric Gruscyk - Desjardins Insurance Agent • Oakville, ON, Canada
    Full-time
    Agency Administrator - Desjardins Insurance Office.A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Administrator - Desjardins Agent Team...Show more
    Last updated: 30+ days ago • Promoted
    Coordinator, Remarketing, CPO, RAC & Company Vehicle Support (6-months contract)

    Coordinator, Remarketing, CPO, RAC & Company Vehicle Support (6-months contract)

    Mitsubishi Motor Sales of Canada, Inc. • Mississauga, On
    Full-time +1
    Mitsubishi Motor Sales of Canada, Inc.We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc.All e...Show more
    Last updated: 3 days ago • Promoted
    Admissions Coordinator

    Admissions Coordinator

    triOS College Business Technology Healthcare • Mississauga, Ontario, Canada, L5N 6S2
    Full-time
    Join the Future of Education – Where Passion Meets Purpose.At triOS and Eastern College, we don’t just help students become job-ready graduates – we ignite futures. We’re seeking kindred spirits who...Show more
    Last updated: 5 days ago
    Resident Experience & Operations Coordinator

    Resident Experience & Operations Coordinator

    Greenwin Inc. • Mississauga
    Full-time
    A property management company is seeking a Site Administrator to provide administrative support and ensure efficient operations. Responsibilities include managing resident communications, maintainin...Show more
    Last updated: 4 days ago • Promoted
    Sales Coordinator - Condominiums

    Sales Coordinator - Condominiums

    J Dass • Vaughan, ON, Canada
    Full-time
    Job Title : Sales Coordinator – Condominiums.Canadian, family-owned enterprise with over three decades of experience in construction and development. The company was built on a foundation ...Show more
    Last updated: 30+ days ago • Promoted
    Coordinator Insurance and RIsk

    Coordinator Insurance and RIsk

    Purolator • Mississauga
    Full-time
    Location : Mississauga, ON, CA, L5N 0E1.As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.The jour...Show more
    Last updated: 5 days ago • Promoted
    Service Coordinator

    Service Coordinator

    Laura Canada • Oakville
    Full-time
    Join to apply for the Service Coordinator role at Laura Canada.Joignez-vous à notre équipe pour réaliser votre plein potentiel professionnel! Nous sommes des gens proactifs qui ont une façon de pen...Show more
    Last updated: 5 days ago • Promoted
    Records Coordinator

    Records Coordinator

    Spectrum Health Care • Mississauga, ON, Canada
    Full-time +1
    Do you have experience in health records management and hold a Medical Office Administration or Health Information Management certificate? If yes, this may be an exciting opportunity for you! ...Show more
    Last updated: 30+ days ago • Promoted
    Key Account Coordinator – Health & Wellness Supplements

    Key Account Coordinator – Health & Wellness Supplements

    Peak Performance Products Inc. • Mississauga
    Full-time +1
    Key Account Coordinator – Health & Wellness Supplements.We are a leading health and wellness supplement distribution company looking for a. The ideal candidate will have a strong background in key a...Show more
    Last updated: 5 days ago • Promoted
    Hybrid Marketing Coordinator — MedTech & Events

    Hybrid Marketing Coordinator — MedTech & Events

    BD Nogales Norte • Mississauga
    Full-time
    A leading global medical technology company in Mississauga is seeking a Marketing Coordinator, BDI.This entry-level position will support key marketing processes and requires strong customer focus,...Show more
    Last updated: 5 days ago • Promoted
    Fundraising Coordinator

    Fundraising Coordinator

    Bandology • Oakville
    Full-time
    Bandology is a proud Canadian non-profit dedicated to supporting more music for more kids via education, collaboration and community. We are looking to hire someone in the role of Fundraising Coordi...Show more
    Last updated: 5 days ago • Promoted
    Strategic Sales Coordinator – Beauty Promotions

    Strategic Sales Coordinator – Beauty Promotions

    ROSS • Mississauga
    Full-time
    A marketing and promotional importing company in Mississauga is seeking a Sales Coordinator to support the Account Executive and manage various customer service tasks. The ideal candidate should be ...Show more
    Last updated: 5 days ago • Promoted
    Coordinator, Summer Programs 2026

    Coordinator, Summer Programs 2026

    Appleby College • Oakville
    Full-time
    Contract Dates : May–August 2026 (Exact dates to be confirmed based on program scheduling).Appleby College’s Summer Boarding Programs—including ESL, Canadian Experience Camp (CEC), Summer Enrichment...Show more
    Last updated: 5 days ago • Promoted
    Hybrid Sales Support Coordinator — Beauty & Wellness

    Hybrid Sales Support Coordinator — Beauty & Wellness

    Upper Canada Soap • Mississauga
    Full-time
    A leading manufacturer in beauty and wellness is seeking a passionate Sales Coordinator in Mississauga, Canada.The role involves managing key accounts, preparing proposals, and ensuring effective c...Show more
    Last updated: 5 days ago • Promoted