Director, Canada Operations / CAN

Who is Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives.

The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

Our brands are synonymous with quality, integrity, and trust in the plumbing industry.

Position Summary

The Director of Operations, Canada, will providecomprehensive strategic leadership and operational oversightfor all manufacturing, warehousing, distribution, and supply chain activities across Oatey Canada. This role is crucial fordriving operational excellence, ensuring adherence to global standards, and achieving key performance targetsin safety, quality, delivery, and cost. The Director will be responsible forstrategic operations planning and integrating Canadian operations into global / international processes and best practiceswhere possible, fostering continuous improvement and sustainable growth.

Position Responsibilities

Strategic Operations Planning and Execution :

Develop and implement long-term strategic plans for Canadian operations in support of Canada’s growth ambition and in alignment with global Oatey Operations objectives.

Lead initiatives todrive continuous improvementacross manufacturing and distribution.

Overseemajor CAPEX projectsfor both manufacturing and warehousing / distribution facilities, ensuring strategic alignment and efficient execution.

Establish and monitorkey operational performance indicators (KPIs), including Safety, Quality, Delivery, and Cost, across all functional areas.

Global / North American Integration and Collaboration :

Collaborate extensively with US counterpartsacross manufacturing, distribution, demand planning, supply planning, and Quality, Compliance, EHSS teams to ensure alignment, share best practices, and standardize operating procedures.

Represent Canadian operational interests inglobal strategic discussions and initiatives.

Manufacturing Leadership :

Oversee all aspects of Canadian manufacturing operations, ensuring safe and efficient production.

Drive theimplementation of Lean Manufacturing principlesto optimize processes and reduce waste.

Leadmanufacturing-related procurement strategiesfor raw materials and supplies, ensuring efficiency and cost-effectiveness.

Ensure strict adherence toOatey QMS guidelineswithin manufacturing operations.

Warehousing and Distribution Leadership :

Oversee all aspects of Canadian finished goods warehousing and distribution, including the Distribution Centre and 3PL locations.

Ensuresafe and efficient operationof all distribution facilities, continually seeking improvements with a specific focus on cost reduction.

Demand and Supply Chain Optimization :

Lead the Canada Sales and Operations Planning (S&OP) Process, collaborating with US Demand Planning to develop a consolidated Canada Demand plan.

Direct theoptimization of inventory levelsacross all Canada sites and product categories, managing to target and continuously evaluating holdings.

Ensure effective management ofall inbound product flowsto meet Demand Plan requirements.

Oversee thepurchasing of Finished Goods from Asia and other non-Oatey suppliers, ensuring timely and cost-effective supply.

Implement proactive strategies toflag and communicate product supply issuesand work tominimize / eliminate back-ordersdue to out-of-stock situations.

Quality, Compliance, Environmental Health and Safety (EHSS) Leadership :

Oversee all aspects of Quality, Compliance, and Environmental, Health, Safety and Securityfor Oatey Canada.

Ensurefull compliance with all Federal and Provincial regulationsin areas of compliance and health and safety.

Support internal QMS Audits and Reporting for Canada and ensure regular training and education for Canadian colleagues on Quality, Compliance and EHSS matters.

Resource Management and Talent Development :

Manage and oversee all manufacturing and DC employees, fostering a culture of high performance and continuous development.

Develop and implement strategies fortalent development, career pathing, and succession planningwithin the Canadian operations team.

Ensure effective management and support foroperations-specific IT and Operational Technology (OT) systems.

Lead detailed cost analysis, operational budgeting, variance reporting, and the identification cost-saving opportunitieswithin operations.

Desired Experiences and Qualifications

Experiences :

Proven experience in managing and overseeing all aspects of manufacturing, warehousing, and distribution for a multi-site or large-scale operation.

Demonstrated ability to lead and manage diverse, cross-functional Operations / Supply Chain teams.

Track record of developing and implementing long-term strategic plans for operational functions.

Experience in leading and managing significant CAPEX projects related to both manufacturing and warehousing / distribution.

Proven success in establishing and monitoring key operational performance indicators (KPIs) across Safety, Quality, Delivery, and Cost.

Familiarity with process analysis, design, and optimization across operational functions.

Experience in integrating local operational processes into global / international standards and systems.

Demonstrated ability to interact and engage with international counterparts (e.g., Central Demand Planning, Central Supply Planning, US Manufacturing, US Distribution) to share best practices and standardize operating procedures.

Leadership experience in the Sales and Operations Planning (S&OP) Process, including collaborating with demand planning teams.

Expertise in managing inbound product flows and optimizing inventory levels across multiple sites and product categories.

Extensive experience overseeing Quality, Compliance, Environmental, Health, Safety and Security within manufacturing and distribution.

Demonstrated ability to ensure compliance with Federal and Provincial regulations in health and safety and other compliance areas.

Experience with leading QMS Audits and Reporting and ensuring adherence to QMS guidelines.

Experience with cost analysis, operational budgeting, variance reporting, and identifying cost-saving opportunities within operations.

Qualifications :

Strong leadership and people management skills with a demonstrated ability to manage, develop, and mentor employees, fostering a culture of high performance and continuous improvement.

Strategic thinking and problem-solving with the ability to anticipate demand swings through continual analysis of sales trends and challenge forecasts based on independent trend analysis. Capacity to make strategic recommendations, such as for SKU rationalization.

Exceptional communication and interpersonal skills are crucial for collaborating with various internal departments (Sales, Marketing, Distribution, Supply Planning) and external partners, as well as for global integration.

Analytical and data-driven with a strong capability in continual analysis and assessment, with a focus on continuous improvement in forecast accuracy.

Technical proficiency and a familiarity with operations-specific IT and Operational Technology (OT) systems would be beneficial.

Education and Certification :

A Bachelor's degree in a relevant field such as Engineering, Supply Chain Management, or Business Administration is essential; a Master's degree would be highly preferred.

Relevant certifications in Lean Six Sigma, Supply Chain Management (e.g., APICS), or Project Management would be a significant asset.

At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey!

Why Oatey?

• At Oatey, our purpose has always been to deliver quality, build trust and improve lives.
• We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else.
• We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates.
• Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard.
• Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates.
• Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.

Equal Opportunity Employer

The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.

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