Adecco is currently hiring a
Sales Support Specialist for a 12-month temporary opportunity in
Markham, ON. This role is ideal for a customer-focused professional with experience in sales support, customer service, or logistics who enjoys working in a fast-paced environment while supporting customers, sales teams, and internal operations.
In this position, you will support sales growth, manage customer accounts, coordinate order management activities, resolve customer inquiries, and work cross-functionally to ensure an exceptional customer experience from quotation through invoicing.
- Pay Rate: $21.00/hour
- Location: Markham, ON
- Schedule: Monday to Friday | 8:00 AM to 5:00 PM
- Employment Type: Full-Time | 12-Month Temporary Contract
Responsibilities- Support sales growth within an assigned geographic territory to achieve business and financial objectives.
- Manage customer accounts by responding to inquiries, providing order updates, and resolving account-related issues via phone and email.
- Provide administrative support for customer accounts, including account creation, item setup, and e-commerce order management.
- Support pre-sales activities by responding to customer inquiries and preparing quotations.
- Process customer orders, manage order entry, and coordinate activities through shipment and invoicing.
- Serve as a key contact for financial matters, including billing inquiries, credit memos, collections, payment processing, and credit card transactions.
- Collaborate with internal departments to ensure efficient order processing and customer satisfaction.
- Identify opportunities to improve operational processes, productivity, and customer experience.
- Build and maintain strong customer relationships through proactive communication and exceptional service.
- Monitor key performance indicators (KPIs) and contribute to achieving departmental targets.
- Ensure compliance with company policies, procedures, and business processes.
Qualifications- Must be legally eligible to work and reside in Canada.
- Bachelor's degree or diploma from an accredited university or college.
- Minimum of 3 years of experience in a customer service or sales support role.
- Strong verbal and written communication skills.
- Advanced proficiency with Microsoft Office applications.
- Experience working with SAP.
- Experience in logistics and supply chain operations is required for one of the available positions.
- Experience working in field sales support or sales operations is considered an asset.
- Manufacturing or supply chain experience is considered an asset.
- Knowledge of French is considered an asset.
- Strong analytical, organizational, and problem-solving skills.
- Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
- Self-motivated, team-oriented, and eager to learn.
Why Apply- Join a collaborative team supporting sales and customer success in a dynamic business environment.
- Gain valuable experience working with cross-functional teams across sales, finance, logistics, and operations.
- Develop your expertise in customer relationship management, order management, and sales support.
- Work in a fast-paced environment that encourages continuous improvement and professional growth.
- Weekly pay plus 4% vacation pay.
- Optional benefits available after 600 hours worked.
Interested in this position? Apply now! Our dynamic recruitment team looks forward to helping you take the next step in your career.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask.