IT Technician
Hello, I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.
I work on two types of recruitment : temporary and permanent. All our consultants are IT experts who speak your language and work in your environment.
We cover the full range of IT professions : development, business intelligence and infrastructure. I'm currently looking for a computer technician for one of my clients in downtown Montreal.
The position is 100% on-site, permanent. Your mission : You will be responsible for deploying and administering IT infrastructures and providing assistance to users on problems related to office automation and enterprise software.
Your responsibilities : - Advise IT managers on the evaluation and acquisition of hardware and software solutions - Deploy solutions adapted to business needs - Install and configure workstations, software and peripherals - Carry out required interventions on the various technologies under his / her responsibility, including deployment, maintenance and problem resolution - Maintain equipment inventory and obtain quotes for hardware acquisition - Provide assistance with problems related to equipment, software and applications, and document interactions in the ticketing system - Ensure the updating of components (hardware and software) under his / her responsibility - Perform all other related tasks Your qualifications : - College diploma in computer technology, or equivalent - At least three years' experience in a similar role - Good knowledge of IT office automation (telephony, workstations, software, etc.
software, etc.) - Functional knowledge of IT security best practices - Knowledge of Microsoft Active Directory, Windows 10, Windows Server and Office 365 systems - Fluency in spoken and written French - Good knowledge of written and spoken English (Toronto branch to be serviced) - Initiative and autonomy - Technical knowledge - Customer service minded - Team spirit - Thoroughness Your assets : - Knowledge of IP telephony - Knowledge of Citrix Workspace application - Your working conditions
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