Manager, Product Integrity

Overview

Location: Hong Kong | Department: Quality & Compliance, Supply Chain | Reports to: Senior Manager, Product Integrity

Your Opportunity at ARC’TERYX: As the Manager – Product Integrity, you safeguard the performance and integrity of Arc’teryx apparel and equipment by establishing, maintaining, and scaling world-class product quality standards across our global supply chain. Based in Hong Kong, you will lead a regional team of Technical Specialists, partner with vendors and factories, and oversee quality assurance strategies from concept through bulk production—ensuring every Arc’teryx product exceeds expectations for durability, consistency, and performance outdoors.

Meet Your Future Team

The Product Integrity team is responsible for validating the construction, durability, and quality of all Arc’teryx products. We collaborate closely with Design, Development, and manufacturing partners worldwide to raise the bar in how we define, measure, and deliver premium quality—from the first prototype to the final product.

Responsibilities

• Leading, coaching, and supporting a team of Hong Kong based Technical Specialists
• Managing daily operations, providing mentorship, and guiding career development
• Building a high-performing team of leaders capable of supporting Arc’teryx’s scale and growth
• Supporting vendor onboarding, audits, and training in partnership with QA Manager & Sourcing
• Collaborating with factories to establish and maintain Arc’teryx construction and quality standards
• Performing risk assessments and approve high-risk models for bulk production readiness
• Participating in the I2C product creation calendar (design initiations, prototype reviews, etc.)
• Reviewing tech packs, design-for-manufacturing (DFM), and prototypes for feasibility and quality
• Defining Critical-to-Quality (CTQ) standards, overseeing pilot run and TOP evaluations
• Providing technical expertise, root cause analysis, and solutions for quality issues
• Partnering with Materials Quality team during prototyping and commercialization phases
• Reviewing finished goods (FG) testing reports and ensuring compliance with Arc’teryx standards
• Maintaining and updating the Quality General Manufacturing Manual annually
• Defining and tracking KPIs, scorecards, and dashboards to measure vendor qualifications and performance
• Identifying opportunities for continuous improvement in processes, workflows, and quality systems

Qualifications

• You have a Diploma or Degree in Quality, Engineering, Manufacturing, or Textiles
• You bring 10+ years of experience in apparel or textile manufacturing, with 3-5+ years of experience managing and developing technical or quality teams
• You have strong knowledge of garment construction, textiles, materials, and manufacturing processes; outdoor technical garment construction experience is an asset
• You have a deep understanding of the product lifecycle, from concept through commercialization
• You possess excellent organizational skills, with high attention to detail and accuracy
• You bring strong leadership and decision-making skills
• You are a strong problem solver, with a creative and collaborative approach to solving challenging problems
• You are fluent in English and have strong communication skills
• You have the ability to travel throughout Asia and internationally, as required
• You are adaptable, proactive, and collaborative, with a passion for continuous improvement

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Live it. Commit. Leave it Better

We believe that the mountains transform us and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better. Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

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