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Overhead Door Corporation
Administrative AssistantOverhead Door Corporation • Saskatoon, SK, Canada
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Administrative Assistant

Administrative Assistant

Overhead Door Corporation • Saskatoon, SK, Canada
7 days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Role: We have an immediate opening for an Administrative Assistant located in the Saskatoon Branch. Reporting to the General Manager, the Receptionist/administrative Assistant is responsible for general office administrative duties as described below. This role is a permanent, full-time position.

Responsibilities

Responsibilities:

  • Handling phone calls and walk-in customers while providing excellent customer service
  • General office administrative duties including filing, data entry, supplies management
  • Preparation and processing of service invoices
  • Assisting with Accounts Receivables as needed
  • Handling time cards and subcontractor invoices for technicians
  • Assisting the Service Department with incoming calls, order entry when required
  • Providing back-up support for other areas as needed
  • Maintaining document control and providing administrative support to the branch
  • Maintaining a positive attitude and communication style with customers and employees in all circumstances
  • Assisting in placing orders for our Residential serialized product
  • Other duties, as assigned

Skills:

  • Passionate about providing excellent customer service with ability to build strong customer relationships
  • Superior telecommunication and interpersonal skills
  • Above average attention-to-detail, analytical and problem-solving skills
  • Strong organization and decision-making ability
  • Strong ability to prioritize and handle multiple tasks concurrently
  • Ability to respond to common inquiries or complaints from customers and other departments in a timely manner
  • Ability to maintain confidentiality/privacy protocols
  • Resourceful and a good problem solver
  • Working knowledge of MS Office suite; Word, Excel, Outlook
  • Willingness to learn products, systems and processes with an aptitude to learn and retain technical and product knowledge to properly direct phone calls and walk-in customers

Qualifications

Qualifications:

  • 3+ years of progressive experience in a similar/related role
  • Strong customer service and communication skills
  • Ability to work as a team player, with minimal supervision
  • Maintains a positive attitude and learns quickly
  • Ability to work under pressure and meet deadlines
  • Efficient computer skills; experience with Microsoft Office Suite/Internet Explorer
  • Must successfully pass background check

We offer:

  • A positive work environment with competitive pay and an excellent benefit plan
  • Opportunity to build a long-term career with upward mobility
  • Excellent Health and Dental benefits offered for full time employees
  • COR Certified workplace
  • Equal opportunity employer
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Administrative Assistant • Saskatoon, SK, Canada

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