Our Client is seeking up to fourteen (23) Service Designer(s) to work on service innovation, program review and digital transformation projects. The Service Designer will work as part of cross-functional program review or product delivery teams. These teams work collaboratively and collectively participate in a full range of activities including: field research, user story creation, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable. The Service Designer(s) will be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects.
The Service Designer will be required on a full time basis (7.25 hour work day), working across two (2) to three (3) projects. Time, location and frequency of work will vary depending on the needs of the particular project. Must be Canadian Citizen to apply and work within Canada at all times.
Experience with service design research and outputs.
Experience working within a cross-functional product team in an Agile environment.
Experience planning, conducting, and analyzing findings from, creating representations of and reporting on qualitative field research. (10+ years)
Experience planning, conducting, and analyzing findings from, creating representations of, and reporting on co-design workshops with service users. (10+ years)
Experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems. (10+ year)
Experience working as a Service Designer in a cross-functional team to deliver a digital service, including concept testing and service prototyping. (10+ years)
Experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation. (10+ years)
Working as a Service Designer on a large and complex service innovation, program review, and/or digital transformation projects. (10+ years)
Service Research Design, Agile, Workshops, Usability Testing • Edmonton
Vice President – Sales, Public Sector at VLink Inc.City, State: Edmonton, AB/Remote role.The Service Designer(s) will be responsible for activities such as review, discovery, prioritization, protot... Show more
A forward-thinking AI consultancy is seeking an Environment Specialist fluent in French to enhance AI's environmental knowledge.You will engage with advanced language models on climate change and s... Show more
Elevate service delivery as a Service Design Specialist focused on human-centered innovation and user-driven strategies.Join us to refine our projects and adapt to changing user needs effectively.I... Show more
Become a pioneering Machine Learning Architect focused on cloud-native applications.Collaborate remotely to innovate AWS solutions for forward-thinking clients seeking advanced technology implement... Show more
Member of Technical Staff, Model Efficiency.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Our mission is to scale intelligence to serve humanity.We’... Show more
Huawei Canada has an immediate 12-month contract opening for a Reinforcement Learning Researcher.Founded in 2012, the Noah’s Ark lab has evolved into a prominent research organization with notable ... Show more
Shape the future of applied AI by directing client engagements and system prototyping.This position melds hands-on delivery with innovative research to enhance AI applications.The AI Implementation... Show more
A leading AI solutions company is looking for an expert to design and evaluate test scenarios for AI agents.The ideal candidate will have a Bachelor's or Master's degree in a relevant field, experi... Show more
A global leader in supply chain management is looking for an Operations Research Architect.This remote role involves defining optimization strategies and guiding model development to solve complex ... Show more
About the job Product and Implementation Specialist.The Product and Implementation Specialist will participate in the technical aspects of the implementation process for new and expanding Arsenault... Show more
A leading consulting firm is seeking experienced Service Designers to join their team for transformative digital projects.This role primarily operates remotely in Canada, with occasional meetings i... Show more
Take on the role of Senior Operations Research Architect to revolutionize supply chains.Collaborate remotely to craft innovative optimization models that drive efficiency and effectiveness.This pre... Show more
Transform go-to-market strategies as a GTM Automation Expert for ZayZoon, working remotely.Focus on integrating automation and AI into sales operations for maximum impact.In this role, you will ana... Show more
A leading DevSecOps platform company is seeking a Senior Professional Services Engagement Manager for EMEA to drive customer success through structured professional services engagements.The role re... Show more
A leading AI training firm in Canada seeks a Design System Specialist to assess and improve AI models in design.You'll critique UI/UX designs and help refine the model's aesthetic quality.This inde... Show more
Become a key player in enhancing mobile AI capabilities through innovative reinforcement learning and machine learning techniques.This contract role is essential to developing impactful, scalable s... Show more
A leading eCommerce brand is looking for a Senior CRO Manager in Toronto to drive on-site conversion optimization.This role requires expertise in analytics and A/B testing, with the goal of enhanci... Show more
Shape the future of retail as a PXM Consultant passionate about technology and data.Leverage 4 to 5 years of consulting experience to innovate and drive customer-centric solutions.This opportunity ... Show more
A cloud-native services company is seeking a Machine Learning Architect to join its Cloud Native Applications team.This role requires expertise in ML system design and AWS solutions.You will work c... Show more
This is a behind-the-scenes enablement role focused on drafting and refining materials, supporting delivery readiness, and ensuring strong preparation and follow-through so facilitators can deliver... Show more
