Job Description
What is the opportunity?
As a Branch Manager, you are a localmarket leader,motivatingand coachingyour teamtocreateamemorableexperienceforclients.Inside and outside the branch, youcapitalize on emerging market opportunities and act asan RBC Ambassadorwithin the community you work in.Sharing common goals, purpose, vision,and values with otherRBC partners, youbuild relationships andencouragecollaboration across all roles, as well assteward digital enablement and multichannel usage.As a team leader, yousupportthe ongoing development of staff through consistent routines to ensurea high levelof employee capability and engagement.
What will you do?
Deliver resultsand support new client acquisitionsthrough multiple channels,including your own teamand localpartners
Leadchange andallocateresources to meettheneeds ofthecommunity,growingsales, revenue, and marketshare
Ensurehigh employee engagement through recruiting, talent management, development,and careerplanning
Inspire, orchestrate,and pioneersuperiorretailing excellence to deliveramemorable clientexperience
Coach your team on clientadvice and education,problemresolutionand prevention at first point of contact,andadvocatefor digital enablement and multichannelusage
Takeappropriate actionsto close gapsidentifiedthrough operational, credit effectiveness, and compliance reviews andreports
What do you need to succeed?
Must-have
Mutual Funds accreditation (IFIC or CSC)andminimum 2 years of licensedmutual funds sales experience within the last 3 years
Completedan acceptable mutual fund branch management exam offered by the CSI,or abilityto writeanexam within 4 months of startdate
Minimum 3 years in a people management role
Entrepreneurialbusiness acquisition mindset
Ability toemploydigital channels,drive client awareness,and ensure your team is enabling clients with RBC digitalaccess
Bilingualism (English and French)required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Experience in both business and personalbanking
Strongtrack recordof building andmaintainingclient relationships in the finance or service sector
What’sin it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits,andcompetitivecompensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lastingimpact
Work in a dynamic, collaborative, progressive, and high-performingteam
Financial strength and strong brandto support yourgoals
Address:
3100 BOUL LE CARREFOUR:LAVALCity:
LavalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-03-25Application Deadline:
2026-07-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Branch Manager • LAVAL, Quebec, Canada
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